Customer Service Ambassador for Global Sportswear Brand
hace 1 semana
**About CPM International**
We are a global company with over 30 years of experience providing multilingual support to diverse markets. Our focus on customer service, sales, and technical solutions enables us to deliver exceptional results worldwide. We celebrate diversity and foster an inclusive workplace culture that empowers our employees to bring their whole selves to work.
Our client New Balance is committed to offering innovative products that combine function, fashion, performance, and style. As an international team member, you will play a crucial role in supporting the company's values and sharing them with customers globally.
**We Are Looking For**
A passionate and proactive individual who can deliver high-quality customer service. You should be fluent in English with exceptional grammar and spelling skills. A genuine passion for delivering outstanding customer service is essential. You must also be able to deal with sensitive calls with empathy and possess strong administrative skills with a keen eye for detail.
**Your Responsibilities Will Include**
Working collaboratively with consumers to answer product information requests and resolve queries in a skilled and professional manner. Analyzing consumer problems and offering individual solutions. Providing an omnichannel service to consumers via telephone, email, chat, and social media. Developing a sound understanding of the products and services offered by New Balance.
**What We Offer**
A temporary contract with a probation period of one month. Full-time employment (39 hours/week) with Monday to Friday working hours from 10:00 am to 7:00 pm. A competitive salary of €17 per hour.
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