Sales and Customer Success Strategist
hace 4 días
Company Overview
We are Snaphunt, a global provider that designs and delivers unforgettable human experiences for today's digital world.
Salary
The estimated salary for this role is around $80,000 - $110,000 per year, depending on your level of experience and qualifications.
Job Description
As a Sales and Customer Success Strategist at Snaphunt, you will play a crucial role in driving customer growth and retention. Your primary responsibility will be to develop and execute end-to-end customer lifecycle management strategies that deliver exceptional results.
You will be the first point of contact for many customers, setting the foundation for long-term relationships and ensuring their needs are met through our leading cloud technologies. Your daily tasks will include:
- Leading sales strategy and overcoming objections to negotiate success;
- Engaging with small and medium businesses across various industries to determine their needs and identify opportunities to fulfill them with our solutions;
- Positioning competitive offerings and solutions in the context of customer needs and experiences;
- Capturing value and envisioning future growth with Microsoft's technologies;
- Effectively turning prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria;
- Leveraging various channels to reach, sell to, and manage customers;
- Collecting feedback from customers and articulating it back to the business;
Required Skills and Qualifications
To succeed in this role, you will need:
- A minimum of 1 year of experience in sales and account management or customer management;
- Minimum 1 year IT industry experience required;
- Good understanding and level of computer handling skills;
- Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred;
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred;
- Excellent problem-solving skills and familiarity with modern sales techniques and tools;
- Strong communication and negotiation skills;
- Service-oriented, professional, and thorough approach;
- Native-level proficiency in Finnish and fluent in English (B2).
Benefits
We offer a range of benefits, including performance bonuses, discounts on gym and language courses, and two to three weeks of paid training. You'll also have the opportunity to grow inside the company and maintain a healthy work-life balance with weekends off.
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