Training Operations Coordinator
hace 6 días
About the Role
Vueling is seeking a highly skilled and detail-oriented individual to join our team as a Training Analyst. As a key member of our Training Department, you will play a crucial role in ensuring that all crew members are properly trained and certified for line operations.
Key Responsibilities
- Manage the e-learning platform, activating the required courses for crew members following the Crew Training Programme.
- Assist crew members with queries and doubts related to e-learning training courses through Salesforce.
- Monitor and control the digital training record reporting platform, reviewing forms sent by instructors and ensuring completion.
- Support the continuous improvement of departmental processes, focusing on optimizing administrative procedures related to training management.
- Review and update the Operations Manual to ensure alignment with current administrative practices, proposing enhancements as needed.
Main Accountabilities
- Schedule e-learning training courses for flight and cabin crew at the e-learning platform, activating, controlling, and monitoring, updating training records and expiration dates in AIMS.
- Communicate with crew members about their e-learning course, which has not yet been performed.
- Deliver updated training expiration dates once crew members have completed the e-learning training course.
- Handle crew members' queries and doubts received in Salesforce, assigning and following up on all e-learning cases.
- Activate and follow up on electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
- Ensure that the company's regulatory framework and operational safety standards are met in all matters within your competence.
Requirements
- Degree or Vocational Training (FP)
- Desired administrative role with duties including scheduling, activation, monitoring, and updating records.
- Desired previous work experience in a regulated environment or regulatory compliance.
Competencies
- High communication, resolution, and resolutive skills.
- High capacity to work independently and in groups.
- High motivation, proactivity, and initiative skills.
- High Excel knowledge - Macros (SQL desired).
Languages
Spanish C1
English B2
Location
Vueling HQ
Level
Individual Contributor 5
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