Receptionist | Hospitality Ambassador

hace 1 semana

Viladecans, Barcelona, España IBIS A tiempo completo
Job Summary

We are seeking a highly skilled and enthusiastic Receptionist to join our team at IBIS Barcelona Aeropuerto Viladecans. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a warm and personalized welcome to our guests, and maintaining the highest standards of hospitality.

Key Responsibilities
  1. Guest Welcome and Check-in/Check-out

Ensure a seamless and efficient check-in and check-out process for our guests, providing accurate information and resolving any issues promptly.

Front Desk Operations

Manage the front desk area, responding to guest inquiries, and handling room assignments, key card distributions, and other related tasks.

Customer Service

Provide exceptional customer service, addressing guest concerns, and resolving issues in a professional and courteous manner.

Communication and Teamwork

Communicate effectively with colleagues, management, and guests, ensuring seamless coordination and collaboration to deliver exceptional guest experiences.

Administrative Tasks

Perform administrative tasks, such as managing room inventory, handling guest requests, and maintaining accurate records.

Requirements
  1. Language Skills

Fluency in English and Spanish is required, with any additional languages being an asset.

Customer Service Skills

Excellent customer service skills, with the ability to remain calm and composed under pressure.

Communication Skills

Effective communication skills, with the ability to communicate clearly and concisely with guests and colleagues.

Teamwork and Adaptability

Ability to work collaboratively as part of a team, adapting to changing situations and priorities.

What We Offer
  1. Competitive Salary and Benefits

A competitive salary and benefits package, including opportunities for career growth and development.

Training and Development

Ongoing training and development opportunities to enhance your skills and knowledge.

Collaborative Work Environment

A dynamic and supportive work environment, with a focus on teamwork and collaboration.

  • Receptionist - Hospitality Expert

    hace 7 días

    Viladecans, Barcelona, España Accor A tiempo completo

    Welcome to a role that puts you at the heart of the hotel's operations and allows you to deliver exceptional guest experiences. As a Receptionist at Accor, you will be the first point of contact for our guests, ensuring a warm and personalized welcome that sets the tone for their stay.Your Key Responsibilities:Provide exceptional customer service, ensuring...

  • Receptionist - Hospitality Expert

    hace 7 días

    Viladecans, Barcelona, España Accor A tiempo completo

    Welcome to a role that puts you at the heart of the hotel's operations and allows you to deliver exceptional guest experiences. As a Receptionist at Accor, you will be the first point of contact for our guests, ensuring a warm and personalized welcome that sets the tone for their stay.Your Key Responsibilities:Provide exceptional customer service, ensuring...

  • Receptionist

    hace 2 meses

    Viladecans, Barcelona, España Accor A tiempo completo

    Company DescriptionIf your passion is to embrace a career in the Hospitality world, you have a natural talent for understanding customers' needs and providing an outstanding guest experience, then this role is for you.At Accor, we are currently looking for a receptionist to join the team at IBIS Barcelona Aeropuerto Viladecans.The hotel is 3.7 miles from the...

  • Front Desk Associate

    hace 1 semana

    Viladecans, Barcelona, España IBIS A tiempo completo

    **About the Role**We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist at IBIS Barcelona Aeropuerto Viladecans. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.**Key Responsibilities:**Provide...

  • Front Desk Associate

    hace 1 semana

    Viladecans, Barcelona, España IBIS A tiempo completo

    **About the Role**We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist at IBIS Barcelona Aeropuerto Viladecans. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.**Key Responsibilities:**Provide...

  • Receptionist

    hace 3 meses

    Viladecans, España AccorHotel A tiempo completo

    **Company Description** If your passion is to embrace a career in the Hospitality world, you have a natural talent for understanding customers' needs and providing an outstanding guest experience, then this role is for you. At Accor, we are currently looking for a receptionist to join the team at **IBIS Barcelona Aeropuerto Viladecans.** The hotel is 3.7...

  • Receptionist

    hace 3 meses

    Viladecans, España Accor A tiempo completo

    Company Description If your passion is to embrace a career in the Hospitality world, you have a natural talent for understanding customers' needs and providing an outstanding guest experience, then this role is for you.  At Accor, we are currently looking for a receptionist to join the team at IBIS Barcelona Aeropuerto Viladecans. The hotel is 3.7...