Front Desk Associate

hace 1 semana

Viladecans, Barcelona, España IBIS A tiempo completo

**About the Role**

We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist at IBIS Barcelona Aeropuerto Viladecans. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.

**Key Responsibilities:**

  • Provide personalized and warm welcome to guests, ensuring their well-being is always a priority.
  • Act as a liaison between guests and various hotel departments, responding to their requests and needs.
  • Assist with room assignments, check-in, and check-out processes.
  • Manage guest inquiries and resolve any issues in a professional and courteous manner.
  • Collaborate with the hotel team to maintain a clean and organized front desk area.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a global hospitality brand.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.

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