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We are seeking a skilled and friendly Receptionist to join our team at IBIS Barcelona Aeropuerto Viladecans. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for our guests.
Your Key Responsibilities:- Deliver personalized and attentive service to our guests, addressing their needs and preferences.
- Manage check-in and check-out processes, ensuring seamless and efficient transactions.
- Respond to guest inquiries and resolve any issues in a professional and courteous manner.
- Collaborate with our housekeeping team to ensure rooms are clean and ready for guests.
- Upsell additional services and amenities to enhance the guest experience.
- Maintain accurate records of bookings and payments.
- A dynamic and supportive work environment.
- Opportunities for career growth and development within our international company.
- A competitive salary and benefits package.
- Accor discounts card.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
