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Training Operations Coordinator
hace 2 meses
**Job Summary:**
We are seeking a highly organized and detail-oriented Training Operations Coordinator to join our team at Vueling. As a key member of our training department, you will be responsible for managing our e-learning platform, ensuring that all crew members are properly trained and certified for line operations.
**Key Responsibilities:**
- Manage the e-learning platform, activating required courses for crew members following the Crew Training Programme.
- Assist crew members with queries and doubts related to e-learning training courses through Salesforce.
- Monitor and control digital training record reporting platform: review of forms sent by instructors, monitoring, and control of completion.
- Support the continuous improvement of departmental processes, focusing on optimizing existing administrative procedures related to training management.
- Review and update the Operations Manual to ensure alignment with current administrative practices, proposing enhancements where necessary.
**Main Accountabilities:**
- Schedule e-learning training courses for flight & cabin crew at the e-learning platform: activation, control, and monitoring, updating of training records and expires in AIMS.
- Communicate to crew members about their e-learning course, which has not yet been performed.
- Deliver updated training "expiration dates" once crew members have completed the e-learning training course.
- Deal with all crew members queries & doubts received in Salesforce. Assign and follow up on all e-learning cases.
- Activation and follow-up of electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
- Guarantee that the standards of the company's regulatory framework and operational safety are met in all matters within its competence.
**Requirements:**
- Degree or Vocational Training (FP)
- Desired administrative role where duties included scheduling, activation, monitoring, and updating records.
- Desired previous work experience in a regulated environment or regulatory compliance.
**Competencies:**
- High communication, resolution & resolutive skills.
- High capacity to work independently and in groups.
- High motivation, proactivity, and initiative skills.
- High Excel knowledge - Macros (SQL desired)
**Language:**
Spanish C1
English B2
