Training Operations Specialist
hace 7 días
Vueling Airlines is seeking a highly skilled Training Operations Specialist to join our team. As a key member of our Training Department, you will be responsible for managing our e-learning platform, ensuring that all crew members are properly trained and certified for line operations.
Key Responsibilities- Manage E-Learning Platform: Activate required courses for crew members, monitor completion, and update training records.
- Support Crew Members: Assist with queries and doubts related to e-learning training courses through Salesforce.
- Monitor Digital Training Records: Review forms sent by instructors, monitor completion, and control digital training record reporting platform.
- Process Improvement: Support the continuous improvement of departmental processes, focusing on optimizing administrative procedures related to training management.
- Operations Manual: Review and update the Operations Manual to ensure alignment with current administrative practices, proposing enhancements where necessary.
- Schedule e-learning training courses for flight & cabin crew at the e-learning platform.
- Communicate with crew members about their e-learning course status.
- Deliver updated training expiration dates after crew members complete e-learning training courses.
- Deal with crew members' queries & doubts received in Salesforce.
- Activate and follow up on electronic reports issued by instructors from the electronic records platform.
- Maintain and update the Training section of the Operations Manual.
- Ensure compliance with company regulatory framework and operational safety standards.
- Degree or Vocational Training (FP).
- Desired administrative role with scheduling, activation, monitoring, and updating records experience.
- Desired previous work experience in a regulated environment or regulatory compliance.
- High communication, resolution, and resolutive skills.
- High capacity to work independently and in groups.
- High motivation, proactivity, and initiative skills.
- High Excel knowledge - Macros (SQL desired).
Spanish C1, English B2.
LocationViladecans HQ.
LevelIndividual Contributor 5.
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