Training Operations Specialist
hace 1 semana
Vueling Airlines SA is seeking a highly skilled Training Operations Specialist to join our team. As a key member of our training department, you will be responsible for managing our e-learning platform, ensuring that all crew members are properly trained and certified for line operations.
Key Responsibilities- Manage E-Learning Platform: Activate required courses for crew members, monitor progress, and update training records.
- Support Crew Members: Assist with queries and doubts related to e-learning training courses through Salesforce.
- Monitor Digital Training Records: Review forms sent by instructors, monitor completion, and control the digital training record reporting platform.
- Process Improvement: Support the continuous improvement of departmental processes, focusing on optimizing administrative procedures related to training management.
- Operations Manual: Review and update the Operations Manual to ensure alignment with current administrative practices and propose enhancements as needed.
- Schedule e-learning training courses for flight and cabin crew, activating, controlling, and monitoring, updating training records, and expiring in AIMS.
- Communicate with crew members about their e-learning course, which has not yet been performed.
- Deliver updated training expiration dates once crew members have completed the e-learning training course.
- Deal with crew members' queries and doubts received in Salesforce, assigning and following up on all e-learning cases.
- Activate and follow up on electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
- Guarantee that the standards of the company's regulatory framework and operational safety are met in all matters within its competence.
- Degree or Vocational Training (FP)
- Desired administrative role with duties including scheduling, activation, monitoring, and updating records.
- Desired previous work experience in a regulated environment or regulatory compliance.
- High communication, resolution, and resolutive skills.
- High capacity to work independently and in groups.
- High motivation, proactivity, and initiative skills.
- High Excel knowledge - Macros (SQL desired).
Spanish C1, English B2
LocationViladecans HQ
LevelIndividual Contributor 5
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