Training Operations Specialist
hace 1 semana
Vueling is seeking a highly skilled Training Analyst to support the management of our e-learning and digital training record reporting platform. This role is critical in ensuring that all crew members are properly trained and certified for line operations.
Main Responsibilities- Platform Management: Activate and manage e-learning courses for flight and cabin crew, ensuring timely completion and updating of training records.
- Query Resolution: Assist crew members with queries and doubts related to e-learning training courses through Salesforce.
- Reporting and Monitoring: Manage and monitor the digital training record reporting platform, reviewing forms sent by instructors and controlling completion.
- Process Improvement: Support the continuous improvement of departmental processes, focusing on optimizing administrative procedures related to training management.
- Manual Updates: Review and update the Operations Manual to ensure alignment with current administrative practices, proposing enhancements as necessary.
- Scheduling and Activation: Schedule e-learning training courses for flight and cabin crew, activating, controlling, and monitoring, and updating training records and expiration dates in AIMS.
- Communication: Communicate with crew members about their e-learning course status.
- Training Expiration Dates: Deliver updated training expiration dates once crew members have completed e-learning training courses.
- Query Resolution: Deal with crew members' queries and doubts received in Salesforce, assigning and following up on e-learning cases.
- Report Activation: Activate and follow up on electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Manual Updates: Maintain and update the Training section of the Operations Manual to reflect current administrative practices and compliance requirements.
- Regulatory Compliance: Ensure that company regulatory framework and operational safety standards are met in all matters within this role's competence.
- Flight and Cabin Crew Departments.
- Roster Department.
- Flight and Cabin crew members.
- IT Department.
- Education: Degree or Vocational Training (FP).
- Experience: Desired administrative role with duties including scheduling, activation, monitoring, and updating records. Previous work experience in a regulated environment or regulatory compliance is desired.
- Competencies: High communication, resolution, and resolutive skills. High capacity to work independently and in groups. High motivation, proactivity, and initiative skills. High Excel knowledge - Macros (SQL desired).
- Languages: Spanish C1, English B2.
Viladecans HQ
LevelIndividual Contributor 5
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