Customer Service Team Manager

Job Summary:The Customer Service Team Manager at KONE is responsible for leading and managing a team of customer service professionals to ensure exceptional customer experience and service delivery. The role involves developing and implementing strategies to improve customer satisfaction, loyalty, and retention.Key Responsibilities:Lead and manage a team of...

About the RoleAs a Customer Service Team Manager at Merck, you will play a crucial role in ensuring timely, accurate and compliant processing of customer interactions, queries, inbound and outbound calls, emails, chats, claims and returns. Your primary responsibilities will include managing a team of Customer Service Analysts, coordinating daily process...

Service Manager Job SummaryThe Service Manager will be responsible for the overall service delivery of Serco's Work Areas in the Science Operations Activity Domain (S-SCO).The Service Manager will maintain the Service Management Plan and management deliverables, in accordance with ESA Frame Contract 2 (EFC2) SCO Management Requirements Document (MARD),...

Customer Service Team Lead RoleVictorian Plumbing is committed to providing exceptional customer service, and we're looking for a talented Customer Service Team Lead to join our team. As a key member of our customer service function, you'll play a vital role in ensuring our customers receive the best possible service. Your primary responsibility will be to...

About the Role:We are seeking a highly skilled Customer Service Manager to join our team at Motorpoint. As a key member of our customer service team, you will play a vital role in maintaining our strong reputation with our customers.Key Responsibilities:Oversee the smooth running of the full vehicle handover process, including all paperwork, finance...

About the RoleAt Motorpoint, we're on a mission to deliver unparalleled customer experiences across our omnichannel car retail platforms.We're seeking a skilled Customer Service Manager to join our team and play a pivotal role in maintaining our strong reputation with customers.This is a fantastic opportunity to work with an amazing group of people who are...

About the RoleAt Motorpoint, we're passionate about delivering an exceptional customer experience. As our Customer Service Manager, you'll play a crucial role in maintaining our strong reputation by ensuring our customers leave our showrooms feeling satisfied throughout their journey. This includes overseeing the full vehicle handover process, including...

We are seeking a highly skilled Customer Service Team Leader to join our team at Wintalent Executive Search. Located in the Tarragona area, our client is a multinational company looking for an exceptional individual to lead their customer service team.Job SummaryThe ideal candidate will have a strong background in customer service and team leadership, with...

Unlock Your Potential as a Customer Service Team LeadVictorianPlumbing.co.uk is seeking a seasoned Customer Service Team Lead to lead our customer service function to new heights. As a key member of our team, you will be responsible for driving customer satisfaction, leading a high-performing team, and fostering a culture of continuous improvement.Key...

About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Motorpoint, the UK's leading omnichannel car retailer. As a key member of our customer service team, you will play a pivotal role in maintaining our strong reputation with customers through exceptional service delivery.The ideal candidate will have a proven track...

Vivo Tech Gmbh seeks a highly skilled Senior Customer Service Operations Manager to join our European team. The ideal candidate will be responsible for managing customer service satisfaction and KPI management in Europe, as well as implementing the headquarters' overseas customer service work plan and service strategy. Key responsibilities include...

Job Title: Team Lead for Customer ExperienceThe Team Lead for Customer Experience will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure that the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to the established guidelines and...

Job Summary:As a Customer Service Team Leader at KONE, you will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to established guidelines and budgets.This role requires a strong...

Company OverviewMotorpoint is the UK's leading omnichannel car retailer, offering nearly new cars to customers through various channels. We prioritize delivering exceptional choice, quality, service, and value in a way that suits our customers' preferences.We are currently undergoing a significant digital transformation and expanding across the UK, creating...

**About the Role**As a Customer Service Team Lead at ING, you will be responsible for managing and developing a high-performing team to deliver exceptional customer experiences.The successful candidate will have a strong background in customer service and experience in leading teams. You will work closely with customers and stakeholders to achieve business...

Job Title: Customer Service Team LeadAbout Us: Victorian Plumbing is a dynamic and rewarding company that values exceptional customer service. We're seeking a talented individual to lead our customer service team and drive excellence in every interaction.Estimated Salary: £35,000 - £45,000 per annum, depending on experience.Job Description:We're looking...

Company Overview: Serco is a leading provider of space services with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 space or government agencies around the globe, including the ESA and NASA. The company's expertise spans mission operations, data processing, and archiving.Job Summary: We are seeking an...

At Corsearch, we're looking for a seasoned leader to drive our customer service strategy and operations forward. As our Senior Customer Service Manager, you'll be responsible for developing and executing a comprehensive customer service strategy that delivers exceptional support across all customer touchpoints.The ideal candidate will have a strong...

Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction.Key Responsibilities:* Primary customer care...

About the RoleThe ideal candidate will lead a team of Customer Care Professionals to deliver exceptional service to American Express Merchants in France. This includes meeting and exceeding customer expectations, understanding and anticipating their needs, and proactively suggesting opportunities for improving customer service. The successful candidate will...