Automotive Customer Support Specialist in Lisbon with Multicultural Team

hace 3 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

At Blu Selection, we're looking for a highly skilled and motivated Automotive Customer Support Specialist to join our international team in Lisbon. As a key member of our department, you will be the primary point of contact for customers, providing exceptional support and solutions through various channels.

About the Role

This is a full-time position, requiring 40 hours of work per week. You'll have the opportunity to work in rotative shifts from Monday to Sunday. Our company offers a competitive salary, including free accommodation (shared flat, all bills included) of 950-1030€ gross/month or 1300-1400€ gross/month excluding accommodation.*

Responsibilities
  • Provide professional customer service solutions over the phone, live chat, and emails.
  • Troubleshoot any malfunctions in digital services.
  • Correct data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.
  • Guarantee client satisfaction and a high level of quality.
  • Ensure and participate in the success of the department.
Requirements

To succeed in this role, you'll need:

  • To be a native German speaker with excellent English skills.
  • An affinity or interest in the automotive industry.
  • A strong customer focus and ability to multitask.
  • High reliability, adaptability, and problem-solving skills.
  • The ability to work in fast-paced environments and maintain a professional attitude.
  • Strong teamwork and multicultural environment experience.
Benefits

We offer a range of benefits, including:

  • A relocation package for international candidates, featuring reimbursement of initial flight expenses after contract signing, airport pick-up, and yearly two-way flight tickets back to your home country (within the EU).
  • Help with paperwork, opening a bank account, and other administrative tasks upon arrival.
  • Vouchers, discounts, free Greek classes, events, outings, and parties throughout the year.
Your Future at Blu Selection

As an integral part of our international team, you'll enjoy a dynamic and supportive work environment, career development opportunities, language skills improvement, and social integration assistance. Our company is recognized as one of the best sales and customer service solutions provider companies in the world, with a diverse team of over 80 nationalities. We look forward to welcoming a talented individual like you to our team.



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