Automation Expert in Lisbon Customer Support
hace 1 día
We are seeking a highly skilled Technical Advisor to join our team in Lisbon. As a Technical Advisor, you will be responsible for providing exceptional customer support and ensuring seamless interactions with our clients.
About the RoleThis is an exciting opportunity to work with a leading company in the home automation industry. You will be part of a multicultural team environment and have the chance to collaborate with some of the biggest brands in the industry.
Responsibilities- Provide technical support to customers via phone, email, and social media channels
- Assist users with pre-sales inquiries, general information, and technical issues
- Adapt the brand's voice and tone for interactions on private and public channels
To succeed in this role, you will need:
- Excellent communication skills and a native French speaker
- A good level of English language proficiency
- Previous experience in customer service or credit recovery (a plus)
We offer a competitive salary package that includes:
- A gross monthly salary of 890€ (paid 14 times a year) + a performance bonus of 100€ per month
- Meal vouchers of 7.23€ per workday
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