Automation Expert in Lisbon Customer Support

hace 1 día


Barcelona, Barcelona, España Blu Selection A tiempo completo
Technical Advisor for Home Automation Systems

We are seeking a highly skilled Technical Advisor to join our team in Lisbon. As a Technical Advisor, you will be responsible for providing exceptional customer support and ensuring seamless interactions with our clients.

About the Role

This is an exciting opportunity to work with a leading company in the home automation industry. You will be part of a multicultural team environment and have the chance to collaborate with some of the biggest brands in the industry.

Responsibilities
  • Provide technical support to customers via phone, email, and social media channels
  • Assist users with pre-sales inquiries, general information, and technical issues
  • Adapt the brand's voice and tone for interactions on private and public channels
Requirements

To succeed in this role, you will need:

  • Excellent communication skills and a native French speaker
  • A good level of English language proficiency
  • Previous experience in customer service or credit recovery (a plus)
What We Offer

We offer a competitive salary package that includes:

  • A gross monthly salary of 890€ (paid 14 times a year) + a performance bonus of 100€ per month
  • Meal vouchers of 7.23€ per workday

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