Technical Support Associate for Amazon IT Services

hace 3 semanas


Barcelona, Barcelona, España Amazon A tiempo completo

About Us: At Amazon, we strive to be the most customer-centric company where people can find and discover anything they want to buy online. We hire talented individuals and offer them an environment where they can relentlessly innovate for our customers.

Salary: The estimated annual salary for this position is around $80,000-$110,000 based on industry standards and location.

Job Description: As a Technical Support Associate in our IT Services Organization, you will have the opportunity to make a valuable contribution to our goal of providing exceptional support to internal employees.

Key Responsibilities:

  • Providing technical support for PC hardware, software, and internal tooling for employees
  • Working with an internal ticketing tool to communicate with customers
  • Preparing hardware for new hires joining the company and managing IT asset inventory

Basic Qualifications:

  • One or more years' experience supporting operating systems (Windows, Macintosh, or Linux)
  • Experience supporting through various channels (on-premise)
  • Proficiency in supporting office productivity applications (Outlook, Word, and Excel)
  • Experience using a ticket system for customer service requests
  • Experience with PC imaging and hardware troubleshooting (Client/Server, Network equipment)
  • English and Spanish proficiency

PREFERRED QUALIFICATIONS:

  • Knowledge of basic network troubleshooting
  • Understanding of the basic concepts of Information Systems security
  • Experience providing IT support in a medium to large-sized company
  • A demonstrated willingness to learn and apply new technology
  • Ability to identify and proactively resolve or escalate issues

About Amazon: Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.



  • Barcelona, Barcelona, España Amazon A tiempo completo

    **About Amazon**At Amazon, we are committed to being Earth's most customer-centric company, where people can find and discover anything they want to buy online. Our team is comprised of the world's brightest minds, who relentlessly innovate for our customers.**Job Summary**We are seeking a highly skilled Technical Support Associate II to join our IT Services...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job OverviewWe are seeking a highly skilled IT Support Specialist to join our team at Amazon. This is an exciting opportunity for you to contribute to the success of our IT Services Organization and support internal employees with their technical needs.Key ResponsibilitiesThis role involves providing hands-on support for PC hardware, software, and internal...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About AmazonWe strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. Our goal is to deliver the best possible experience for our customers.Job DescriptionThis role is a technical on-premise position that requires hands-on experience in supporting PC hardware, software, and internal tooling...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleA technical specialist position is available to support internal employees at Amazon. This on-premise role requires hands-on experience with PC hardware, software, and internal tooling.Key ResponsibilitiesThis position involves supporting operating systems (Windows, Macintosh, or Linux), office productivity applications (Outlook, Word, and...


  • Barcelona, Barcelona, España Arena A tiempo completo

    At PTC, we're revolutionizing the way companies operate and interact with their customers. Our software solutions bridge the gap between the physical and digital worlds, enabling businesses to improve operations, create innovative products, and empower their employees. Join our team of 7,000+ professionals who share a passion for innovation, collaboration,...

  • Support Associate

    hace 4 semanas


    Barcelona, Barcelona, España Amazon A tiempo completo

    At Amazon, our mission is to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We pride ourselves on hiring the world's brightest minds and offering them an environment where they can innovate relentlessly for our customers.As a member of our IT Services Organization, you will have the opportunity...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Process Transformation Leader, Amazon Transportation ServicesJob Summary:We are seeking a highly skilled Process Transformation Leader to join our Amazon Transportation Services team. As a key member of our team, you will be responsible for driving process transformation and excellence across our Surface Transportation operations. You will...


  • Barcelona, Barcelona, España Allianz A tiempo completo

    At Allianz, we are seeking an experienced IT Services Manager to lead our Onsite Support Services team. This critical role involves overseeing Asset Management, including tracking and managing IT assets throughout their lifecycle. Additionally, the position will oversee Onsite Services (IMAC/D) for installations, moves, adds, changes, and disposal of IT...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About AmazonAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, and offer them an environment where they can relentlessly innovate for our customers.Job SummaryThis role is a technical on-premise position supporting internal employees with...


  • Barcelona, Barcelona, España Arena A tiempo completo

    Company Overview:PTC is a leading technology company transforming industries through software innovation. Our mission is to empower companies to improve operations, create better products, and enhance customer experiences.About the Role:The IT EUS Associate Analyst is an entry-level position within the End User Support team, responsible for providing...


  • Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    **About Amazon Spain Services, S.L.U.**We are a leading e-commerce company with a strong presence in Spain. Our mission is to provide an exceptional customer experience by offering high-quality products and services.**Salary:** €28,000 - €32,000 per annum**Job Description:**As a Customer Support Specialist at Amazon Spain Services, S.L.U., you will be...


  • Barcelona, Barcelona, España Centre For Genomic Regulation A tiempo completo

    About the Centre for Genomic RegulationThe Centre for Genomic Regulation (CRG) is a leading international biomedical research institute based in Barcelona, Spain. Our diverse team of scientists from 44 countries works together to advance our understanding of the genome and its role in human health.Job SummaryWe are seeking an IT Support Specialist to join...

  • IT Support Specialist

    hace 2 meses


    Barcelona, Barcelona, España Centre For Genomic Regulation A tiempo completo

    About the RoleThe Centre for Genomic Regulation (CRG) seeks a talented User-Oriented IT Technician to join our IT Department. The successful candidate will work with our team to provide exceptional support to our users, ensuring they have the best possible experience with our IT services.Main Responsibilities- Provide IT support to users, troubleshooting and...

  • Amazon Support Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    **About the Role**We are seeking a highly skilled Support Specialist to join our Account Health team at Amazon Spain Services, S.L.U. in Barcelona, Spain.**Job Description**The Account Health Specialist will serve as the primary interface between Amazon and our business partners, providing world-class support to Sellers selling on the Amazon platform.As an...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Overview: Amazon Web Services is seeking a highly skilled Artificial Intelligence Researcher to join our team in Japan. As an AI Researcher, you will be responsible for developing and implementing cutting-edge AI solutions using generative algorithms.About the Role: In this role, you will partner with technology and business teams to build innovative AI...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Amazon is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Our ecosystem relies heavily on Selling Partners to deliver our vision of offering the Earth's largest selection and lowest prices. With over 2 million Selling Partners in 10 countries listing their products on...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced Logistics Specialist to join our team at Amazon Fulfillment Netherlands. This role is a great opportunity for someone with a strong background in logistics and operations management.Job DescriptionThe successful candidate will be responsible for monitoring 3PL performance metrics, producing weekly reports, and...


  • Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Wibit Consulting & Services, a leading technology partner in Barcelona, is excited to collaborate with a renowned multinational BPO company in hiring a skilled Technical Support Advisor. This role offers an exceptional opportunity for individuals passionate about IT and motivated to deliver top-notch support to clients.About the RoleAs a Technical Support...


  • Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    Job DescriptionIn this role, you will serve as a primary interface between Amazon and our business partners in Brazil. We are looking for a highly skilled Customer Service Specialist to join our team at Amazon Spain Services, S.L.U.Key Responsibilities:Provide world-class support to Sellers selling on the Amazon platformPredict and address Seller needs...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the Role: We are seeking a highly skilled and dedicated German speaking compliance support specialist to join our team at Amazon. As a key member of our Selling Partner Support team, you will be responsible for providing world-class support to merchants selling on Amazon's Marketplaces in Europe. Your primary focus will be on ensuring that sellers...