IT Support Specialist

hace 1 mes


Barcelona, Barcelona, España Centre For Genomic Regulation A tiempo completo

About the Role
The Centre for Genomic Regulation (CRG) seeks a talented User-Oriented IT Technician to join our IT Department. The successful candidate will work with our team to provide exceptional support to our users, ensuring they have the best possible experience with our IT services.

Main Responsibilities
- Provide IT support to users, troubleshooting and resolving issues in a timely and professional manner.
- Install and maintain computer hardware and software, including AV equipment, printers, and mobile devices.
- Manage the inventory database of all IT equipment and software.
- Collaborate with the Training & Academic Office to organize user training related to IT services.

About the Department
The IT Department supports over 500 users, providing a wide range of services including email, Office 365, and Microsoft Teams. We are a dynamic team, committed to delivering high-quality support and services to our users.

Requirements
- Bachelor's degree in computing, Telecommunications, or similar degree.
- Basic experience in IT Systems Administration.
- Ability to effectively communicate technical information to non-technical users.
- Knowledge of Windows 10/11, Mac OS, Linux, and Office 365.


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