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Customer Service Specialist for Amazon Sellers
hace 2 días
In this role, you will serve as a primary interface between Amazon and our business partners in Brazil. We are looking for a highly skilled Customer Service Specialist to join our team at Amazon Spain Services, S.L.U.
Key Responsibilities:- Provide world-class support to Sellers selling on the Amazon platform
- Predict and address Seller needs before they become issues
- Create innovative self-help tools to aid Sellers in resolving common issues
- High school diploma or equivalent
- Experience providing customer service and support, preferably in a contact center environment
- Fluent in English and Portuguese
- Intermediate competency with Windows, Microsoft Word, Outlook, and Excel
- Excellent verbal and written communication skills
- A competitive salary of approximately €45,000 per year, based on the location in Barcelona, Spain and the shift requirements
- The opportunity to work with a global e-commerce leader
- A dynamic and fast-paced work environment
Amazon is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
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