Customer Support Specialist With Amazon Seller Relations
hace 2 semanas
About the Role:
This position is an excellent opportunity to join a diverse and multicultural team at Amazon, where you will be responsible for providing world-class support to our global partners. As a Seller Support Associate, you will act as the primary interface between Amazon and our Sellers or Vendors, helping them navigate technical, operational, and system issues.
Key Responsibilities:
- Diagnose and resolve technical and operational issues for Sellers/Vendors
- Provide education on processes, tools, and standards to Sellers/Vendors in real-time
- Maintain accurate records of interactions with Sellers/Vendors
- Escalate complex issues to relevant teams as needed
Requirements:
- Bachelor's degree in a related field (or equivalent experience)
- Native or fluent Spanish and English language skills
- Strong communication and problem-solving skills
- Able to work independently and as part of a team
Preferred Qualifications:
- Experience in customer service or a related field
- Familiarity with MS Office applications, including Excel
- Ability to adapt to changing business needs and priorities
About Amazon:
Amazon is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. We strive to provide a positive and inclusive work environment that fosters growth and development for our employees.
Estimated Salary: €25,000 - €35,000 per year (dependent on experience)
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