Customer Support Specialist With Amazon Seller Relations

hace 2 semanas


Barcelona, Barcelona, España Mygwork A tiempo completo

About the Role:

This position is an excellent opportunity to join a diverse and multicultural team at Amazon, where you will be responsible for providing world-class support to our global partners. As a Seller Support Associate, you will act as the primary interface between Amazon and our Sellers or Vendors, helping them navigate technical, operational, and system issues.

Key Responsibilities:

  • Diagnose and resolve technical and operational issues for Sellers/Vendors
  • Provide education on processes, tools, and standards to Sellers/Vendors in real-time
  • Maintain accurate records of interactions with Sellers/Vendors
  • Escalate complex issues to relevant teams as needed

Requirements:

  • Bachelor's degree in a related field (or equivalent experience)
  • Native or fluent Spanish and English language skills
  • Strong communication and problem-solving skills
  • Able to work independently and as part of a team

Preferred Qualifications:

  • Experience in customer service or a related field
  • Familiarity with MS Office applications, including Excel
  • Ability to adapt to changing business needs and priorities

About Amazon:

Amazon is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. We strive to provide a positive and inclusive work environment that fosters growth and development for our employees.

Estimated Salary: €25,000 - €35,000 per year (dependent on experience)



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