Seller Compliance Specialist
hace 3 semanas
Job Summary
Sell across Europe with confidence as our team supports Amazon Selling Partners in navigating the ever-changing landscape of sustainability regulations.
About the Role
As a Seller Compliance Specialist, you will be the key to ensuring our Selling Partners meet all their sustainable compliance needs. Your exceptional communication skills and business acumen will enable you to drive solutions and provide world-class support to Merchants selling on Amazon.
Key Responsibilities
- Provide clear and professional written and oral communication to Selling Partners.
- Promptly and efficiently respond to Selling Partners' queries and concerns, escalating issues as necessary.
- Maintain high-quality performance metrics, including quality, productivity, first contact resolution, and attendance.
- Seek solutions through logical reasoning and data interpretation, identifying trends and suggesting improvements.
- Liaise with internal departments to resolve Selling Partners' issues and questions.
About the Team
Join our multi-cultural team in sunny Barcelona, representing over 25 nationalities and 51% female talent. We value innovation, inclusion, and building others, and we always work hard but also know how to have fun.
Requirements
- Proficiency in English and German.
- Previous working experience in customer service or a contact center environment.
- Strong computer and Internet skills, specifically in MS Office Excel.
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