Amazon Account Health Support Specialist

hace 2 días

Barcelona, Barcelona, España Amazon A tiempo completo

Job Title: Amazon Account Health Support Specialist

About the Role:

We are seeking a highly skilled and customer-focused Account Health Support Specialist to join our team at Amazon. As an Account Health Support Specialist, you will play a critical role in ensuring the success of our Selling Partners by providing exceptional customer service and support.

Key Responsibilities:

  • Support Amazon's Selling Partners to resolve any incoming issues via phone and email
  • Manage high volumes of inbound and outbound calls and emails
  • Investigate and resolve Account Health-related issues
  • Identify and clarify Seller needs, research issues, and provide solutions
  • Exemplify Amazon's Leadership Principles, including Customer Obsession and delivering exceptional customer care

Requirements:

  • Strong investigation and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Commitment to delivering outstanding customer service

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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