Amazon Account Health Support Specialist

hace 17 horas

Barcelona, Barcelona, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled Account Health Support Specialist to join our team at Amazon. As an Account Health Support Specialist, you will play a critical role in ensuring the success of our sellers by providing exceptional customer service and support.

Key Responsibilities
  • Support Amazon sellers in resolving issues via phone and email
  • Manage high volumes of inbound and outbound calls and emails
  • Investigate and resolve account health-related issues
  • Provide solutions to sellers and ensure they are compliant with Amazon policies
  • Collaborate with internal stakeholders and teams to achieve productivity and quality performance goals
Requirements
  • High school diploma or equivalent
  • Previous experience providing support and service to customers
  • Proficiency in English and another language (C1 level)
  • Intermediate competency with Windows, Microsoft Word, Outlook, and Excel
  • Ability to work in a fast-paced, high-volume environment
What We Offer
  • A dynamic and multicultural work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A chance to work with a global leader in e-commerce

At Amazon, we are committed to providing a positive and inclusive work environment. We believe that our diversity is our strength and we welcome applications from candidates of all backgrounds.

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