Energy Support Specialist
hace 2 días
Solargain Pv Pty Ltd is a dynamic and professional organisation specialising in the supply and installation of solar PV, energy storage systems, and solar hot water systems. As an Energy Support Specialist, you will be part of a leading national company helping Australians to adopt clean and renewable energy solutions.
Job SummaryWe are seeking a highly motivated and skilled Energy Support Specialist to join our team at our Malaga Operations. The successful candidate will have strong administrative skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Liaise with customers and plumbers to ensure equipment supply and job requirements are met;
- Provide exceptional customer service by answering phones, handling queries, and generating sales orders;
- Prepare job folders, raise and receipt purchase orders, and process credit card payments over the phone;
- Manage warranty claims, ensure accurate documentation is uploaded to relevant systems, and maintain customer accounts within their credit terms;
To be successful in this role, you will require:
- A minimum of similar experience in an administrative support role;
- Advanced MS Office skills, including Word and Excel;
- A strong attention to detail and ability to use initiative;
- The capacity to work under pressure, prioritise tasks, and communicate effectively;
- Demonstrated experience in using ERP systems (MYOB EXO preferred);
- A valid driver's licence;
- A current police clearance or willingness to obtain one;
The estimated annual salary for this position is $60,000 - $80,000, depending on experience. Solargain Pv Pty Ltd offers a safe, meaningful, and inclusive culture where employees feel valued and supported. We encourage career development and provide opportunities for growth in a rapidly expanding industry.
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