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About the Role: We're seeking a skilled Technical Support Specialist to join our team in Bulgaria. As a Technical Support Specialist, you'll be responsible for troubleshooting technical issues with customers and providing exceptional customer experiences.
Key Responsibilities:
- Provide technical support and troubleshooting to customers via phone, email, or chat
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Stay up-to-date with the latest technology products and services to provide expert-level support
Requirements:
- 6 months of technical support and troubleshooting experience
- Basic knowledge of computer software and hardware
- Excellent written and verbal communication skills in French-English
What We Offer:
- Knowledgeable and supportive leadership
- Diverse and community-minded organization
- Career growth and learning opportunities
About Ttec: We're a global company that's passionate about making customers happy. We're committed to building a diverse and inclusive workforce that reflects the communities we serve.
