Technical Support Graduate
hace 1 mes
About the Role
Aveva is a global leader in industrial software, and we're seeking a Technical Support Graduate to join our thriving program. As a member of our Technical Support team, your mission will be to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of Aveva.
Your Responsibilities
We're looking for a curious and collaborative person who wants to make a big impact through technology. As a Technical Support Graduate, you will:
- Complete our New Hire Orientation and a thorough training program
- Enable our customers' success to manage their operations by supporting them remotely through phone, email, web channels or on-site
- Teach our users how to use our software as an instructor and trainer
- Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different Aveva departments to deliver and improve our customers' experience with our company and products
- Grow your technical skill-set by developing a solid foundation in the Aveva PI system, related software and industry technologies
Why Choose Aveva?
We're a company that values diversity, equity, and inclusion, and we're committed to creating a work environment that is inclusive and respectful of all employees. We're also recognized for our transparency and ambition in achieving our sustainability targets. If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you.
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