Technical Support Specialist
hace 3 semanas
Job Overview
The ideal candidate will provide technical support to customers and partners, ensuring a seamless experience with our products. This role requires expertise in Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols, and Firewall Central Management Systems.
Responsibilities
- Provide technical support to customers and partners
- Offer configurations, troubleshooting, and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Perform fault isolation and root cause analysis for technical issues
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Provide on-call support 24x7 (voluntary paid support)
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Nova Biomedical Gmbh A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Nova Biomedical GmbH. As a Technical Support Specialist, you will be responsible for delivering emergency and proactive onsite and remote support on all Nova product lines to customers in your assigned geographical territory.Key...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Tillster A tiempo completoTechnical Support SpecialistAt Tillster, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.About the Role Provide technical support to customers...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Voltalia A tiempo completoTechnical Support SpecialistVoltalia is a leading company in renewable energy, and we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and sales team, ensuring the smooth operation of our PV systems.Main responsibilities:Provide...
-
Technical Support Specialist
hace 7 días
Madrid, Madrid, España Tillster A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tillster.As a Technical Support Specialist, you will provide technical support for our Self-Service kiosk, mobile application, and online products for US and International customers.Key Responsibilities: Troubleshoot technical issues for internal and external...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completoAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Arrow ECS. As a Technical Support Specialist, you will be responsible for providing technical support to our global customers via email, telephone, and remote sessions.Key Responsibilities:Provide technical support to customers using Broadcom...
-
Technical Support Specialist
hace 7 días
Madrid, Madrid, España Play'n GO A tiempo completoJob Title:Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and effective solutions to customers experiencing software and hardware problems.Responsibilities:Diagnose and troubleshoot software and hardware...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completoJob Description:At Arrow Electronics, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our global customers, utilizing your expertise in networking, security, and Linux to resolve complex technical...
-
Chinese Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob Title: Technical Support Specialist With ChineseWe are seeking a highly skilled Chinese-speaking Technical Support Specialist to join our team at Wibit Consulting & Services. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients. Your primary role will be to communicate with clients to...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Tillster A tiempo completoAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Tillster. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to customers via phone,...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Arrow Electronics A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Arrow ECS. As a Technical Support Specialist, you will be responsible for providing technical support via email, telephone, and remote sessions to our global customers, using the initiative to help customers as much as possible. You will work primarily on Broadcom...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Arrow Electronics, Inc. A tiempo completoJob Description:At Arrow ECS, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our global customers via email, telephone, and remote sessions. You will work primarily on Broadcom technologies and deliver our range of technical support...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team at Palo Alto Networks. As a Technical Support Specialist, you will work closely with our valued customers to address their complex post-sales concerns.You will be responsible for providing post-sales technical support, configurations, troubleshooting, and standard methodologies to...
-
Expert Technical Support Specialist
hace 6 días
Madrid, Madrid, España Tillster A tiempo completoAbout the OpportunityWe are seeking an experienced technical support specialist to join our team in Madrid. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Arrow Electronics A tiempo completoAbout the RoleArrow Electronics is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experience by providing timely and effective technical support to our global customers.Key ResponsibilitiesProvide 1st and 2nd line technical support via email...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completoWe're seeking a skilled Technical Support Specialist to join our team at Neon Postgres. As a key member of our Technical Support Engineering Team, you'll play a crucial role in ensuring our users have a positive experience with our cloud-native database service.Your Key Responsibilities:Provide first-line support and troubleshoot technical problems...
-
Technical Support Specialist
hace 7 días
Madrid, Madrid, España Bluebird Care A tiempo completoAbout UsBluebird Care is a leading provider of home care services in the UK and Ireland, with a network of 220 franchise partners. We are committed to delivering high-quality care to our customers and providing excellent support to our colleagues.The RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support...
-
Aviation Technical Support Specialist
hace 2 días
Madrid, Madrid, España TKH Airport Solutions BV A tiempo completoAbout the RoleWe are seeking an Aviation Technical Support Specialist to join our team at TKH Airport Solutions BV. As a key member of our service team, you will be responsible for providing top-notch technical support to our customers worldwide.
-
Technical Support Specialist
hace 6 días
Madrid, Madrid, España Menlo Ventures A tiempo completoAbout UsWe're a well-funded startup with deep knowledge of Postgres internals and decades of experience building databases. Our mission is to create a cloud-native database service for every developer.We're seeking a skilled Technical Support Specialist to join our team. In this role, you'll provide first-line support and troubleshoot technical problems for...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Kudzu Interactive, Inc. A tiempo completoAbout the OpportunityAs a Technical Support Specialist at Kudzu Interactive, Inc., you will be responsible for providing top-notch technical support to our customers. This includes troubleshooting and resolving issues related to our Self Service kiosk, mobile application, and online products.Key ResponsibilitiesProvide technical support via phone, email, and...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Menlo Ventures A tiempo completoAbout Neon Neon is a distributed team building open-source cloud-native Postgres. We're a well-funded startup with deep knowledge of Postgres internals and decades of experience building databases. Our storage layer is written in Rust, and the cloud control plane in Go. We're on a mission to create a cloud-native database service for every developer.You will...