Customer Experience Ambassador

hace 5 días


Madrid, Madrid, España Ttec A tiempo completo

Unlock Your Potential as a Customer Experience Ambassador at TTEC

About the Role:

We're seeking a talented individual to join our team as a Customer Experience Ambassador in Athens, Greece. In this role, you'll be responsible for onboarding customers to our client's software, providing exceptional customer service, and being a subject matter expert in your field.

What You'll Do:

  • Assist customers via onboarding software sessions
  • Share engaging explanations of features, making customers more confident in their own product knowledge
  • Adapt your coaching style depending on the customer's requirements and preferred learning style

Requirements:

To succeed in this role, you'll need:

  • Fluency in Dutch and English
  • Strong attention to detail
  • Savvy with tech and software
  • Self-sufficient and resilient attitude
  • Confident and adaptable communication and coaching skills
  • Engaging presentation skills

Benefits:

As a valued member of our team, you can expect:

  • A competitive salary of €35,000 - €40,000 per annum
  • 25 days annual leave per year
  • Excellent premises during training and when you come to the site for employee engagement activities
  • Career growth and lots of learning opportunities
  • Diverse and community-minded organization

About TTEC:

TTEC is a global company that helps businesses build engaged, pleased, profitable customer experiences. We pride ourselves on being an equal opportunity employer and strive to reflect the communities we serve by delivering amazing service and technology, along with humanity.



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