Customer Experience Ambassador

hace 3 semanas


Madrid, Madrid, España Ttec A tiempo completo

We are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team at Ttec in Sofia, Bulgaria. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences while growing your book of business.

The ideal candidate will have excellent communication and interpersonal skills, with fluency in both English and Latvian language at an advanced C1 level. They will also possess demonstrated proficiency in sales negotiation and closing techniques, as well as a strong focus on achieving targets and contributing to business growth.

This is an exciting opportunity for a results-driven individual who thrives in a fast-paced environment and is passionate about making a positive impact on customers' lives. If you are a motivated and goal-oriented professional looking to take your career to the next level, we encourage you to apply for this role.

About the Role:

You will be working effectively to service and upsell client products to existing customers, identifying and capitalizing on sale opportunities, and engaging customers in a consultative manner to develop value propositions that cater to their needs. You will also be responsible for responding to incoming calls/emails and ensuring the delivery of outstanding customer experience.

What You Bring:

  • Fluency in both English and Latvian language at an advanced C1 level
  • Excellent communication and interpersonal skills
  • Demonstrated proficiency in sales negotiation and closing techniques
  • A well-rounded approach that includes cold calling, relationship building, sales process, and appointment setting
  • Goal-oriented with a strong focus on achieving targets and contributing to business growth
  • Competence in using Microsoft Office and CRM software

What We Offer:

  • An estimated salary of 35,000 - 45,000 EUR per year, depending on experience
  • Excellent sales, product and systems training provided with ongoing sales coaching
  • Knowledgeable, encouraging, supporting and present leadership
  • Career growth and lots of learning opportunities for aspiring minds
  • An inclusive culture and community-minded organization where giving back is encouraged

Why Choose Ttec?

Ttec is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.



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