Service Experience Manager
hace 4 días
At The Hoxton, Poblenou in Barcelona, we're seeking a skilled Service Experience Manager to lead our Front Office team and deliver exceptional guest experiences. With a competitive salary of approximately €40,000 per year, you'll be part of a dynamic team that's passionate about creating memorable moments for our guests.
We're an innovative hospitality group that values creativity and community. As a Service Experience Manager, you'll play a key role in ensuring our guests feel welcome and supported throughout their stay. Your responsibilities will include:
- Leading and inspiring our receptionists to provide top-notch service
- Supporting the day-to-day operations of our Front Office
- Maintaining high standards of quality and consistency
You'll have the opportunity to grow with us, developing your skills and expertise in a fast-paced and supportive environment. We offer a range of benefits, including:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A free night at The Hoxton and a meal for two when you start
- Excellent discounts across The Hoxton and the global Ennismore family
- An annual diversity and inclusion calendar of events
Join us as a Service Experience Manager and become part of a team that's dedicated to delivering exceptional service and creating unforgettable experiences for our guests.
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