Service Experience Expert

hace 1 día


Barcelona, Barcelona, España Talent Search People A tiempo completo

At Talent Search People, we're looking for a Service Experience Expert to join our team in the entertainment industry. As a Customer Service Representative, you'll be part of a dynamic and constantly evolving environment, where you'll help resolve customer needs while providing exceptional service.

About the Role

In this role, you'll receive incoming customer calls through various platforms, such as phone, email, chat, and others. You'll resolve customer inquiries and demands quickly, efficiently, and professionally. Additionally, you'll provide tailored solutions to meet the users' needs and maintain consistent communication with customers to ensure their satisfaction and loyalty.

Key Responsibilities
  • Receive and respond to customer inquiries and demands via various channels.
  • Provide timely and effective solutions to meet customer needs.
  • Maintain strong communication with customers to ensure their satisfaction and loyalty.
Requirements
  • You have a Native level of Dutch.
  • You have a fluent level of English.
Benefits
  • This is a permanent contract position.
  • The salary is €22,000 per year, plus a bonus of up to €2,000.
  • Growth opportunities are available.


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