IT System Support Specialist

hace 2 semanas


Madrid, Madrid, España Nebulon Dynamics Limited A tiempo completo
Overview

Nebulon Dynamics Limited is a pioneering force in the civil engineering sector, leveraging cutting-edge technology to drive innovation and deliver groundbreaking solutions.

About the Role

We are seeking an experienced IT Technician to join our dynamic team. This remote position offers the opportunity to make a tangible impact while enjoying the freedom to work from anywhere.


About You
  • You will be responsible for ensuring the smooth operation of our IT systems, supporting our team members, and implementing innovative solutions that drive productivity and security.
  • As an ideal candidate, you have a strong technical foundation, excellent problem-solving skills, and a customer-focused mindset.
  • With 2 years of experience in IT support or a similar role, you possess proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  • Familiarity with cloud platforms like AWS, Google Workspace, or Microsoft Azure, as well as basic networking knowledge, including LAN/WAN setup, VPNs, and firewalls, are highly valued.

Responsibilities
  1. Technical Support: Act as the first point of contact for IT-related issues, providing timely and effective troubleshooting and resolution.
  2. System Maintenance: Install, configure, and maintain hardware, software, and peripheral devices, both remotely and on-site (if required).
  3. Network Management: Monitor and maintain network infrastructure, ensuring seamless connectivity across platforms.
  4. Security Compliance: Collaborate with the cybersecurity team to implement and maintain security protocols.
  5. Documentation and Reporting: Maintain detailed records of IT processes, issues, and resolutions to build a comprehensive knowledge base.
  6. Proactive IT Management: Anticipate potential IT challenges and develop strategies to address them before they impact operations.

About Nebulon Dynamics Limited

Our company values innovation, collaboration, and inclusivity, offering a supportive culture that empowers employees to grow professionally and make a meaningful impact.


Salary and Benefits

We offer a competitive salary of $60,000 per year, accompanied by a robust benefits package that includes health insurance, paid time off, and opportunities for professional growth.


Growth Opportunities

We invest in your development through training, certifications, and mentorship, providing a platform for you to excel in your role and advance your career.


How to Apply

If you are excited about this opportunity to join our dynamic team, please submit your resume and a cover letter detailing your qualifications and enthusiasm for the role.



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