IT Support Specialist

hace 1 semana


Madrid, Madrid, España Agensi Pekerjaan Minde Group Sdn Bhd A tiempo completo

About the Role:

As an IT Support Specialist, you will be the first point of contact for customers requiring technical assistance. You will provide support via phone, email, or ticketing system.

Key Responsibilities:

  • Troubleshoot hardware, software, and network-related issues to resolve problems promptly
  • Escala complex technical issues to senior support teams when necessary
  • Document customer interactions, troubleshooting steps, and outcomes in the company's helpdesk system
  • Offer guidance to clients on best practices, software usage, and preventive maintenance
  • Work closely with internal teams to ensure efficient handling of customer issues and feedback sharing for continuous improvement

Requirements:

You will need a Diploma or degree in Business/Finance/Mass Communication, and 1-3 years of experience in a helpdesk or technical support role. Fresh graduates are welcome. Strong troubleshooting and problem-solving skills are essential, as is familiarity with helpdesk software and remote support tools. Excellent communication skills for interacting with clients are also required.

What We Offer:

A competitive salary of MYR 2,500 to MYR 3,500 based on experience, health insurance, and opportunities for career growth. You will also have exposure to various IT projects and technologies.


  • IT Support Specialist

    hace 3 semanas


    Madrid, Madrid, España Vets Hired A tiempo completo

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Vets Hired. This role is crucial in ensuring the smooth functioning of our technology systems, providing essential support to ensure all users can perform their roles effectively.About the JobThe successful candidate will be responsible for managing and...


  • Madrid, Madrid, España Selección -It A tiempo completo

    About Selección -ItAs a world leader in our sector, we are committed to delivering exceptional IT support services. Our development center and international support team in Madrid is looking for an expert in Computer Engineering with extensive experience in IT Support work and coordination.About the RoleWe are seeking a Senior IT Support Specialist to join...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Hellios Information Limited A tiempo completo

    Hellios Information Limited is seeking a skilled IT Support Specialist to join our team in Oxford. This role offers the opportunity to contribute to the company's growth and success by providing exceptional technical support to our customers.The successful candidate will be responsible for delivering high-quality onsite IT support, troubleshooting software...

  • IT Support Specialist

    hace 6 días


    Madrid, Madrid, España A&O It Group A tiempo completo

    About A&O IT GroupA&O IT Group is a leading provider of fully managed IT solutions and cyber security services. With over 50 years of expertise, we boast an extensive global network, delivering trusted IT services to clients worldwide.Our team at A&O IT Group is committed to excellence, and we're looking for skilled professionals to join our ranks as IT...


  • Madrid, Madrid, España Toptalent A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced German speaking IT Support Specialist to join our team in Barcelona, Spain. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients via phone, mail, and chat or self-service portal.

  • IT Support Specialist

    hace 1 semana


    Madrid, Madrid, España Recruitment Room A tiempo completo

    About Us: We are Recruitment Room, a dynamic and innovative company dedicated to delivering exceptional recruitment services. Our team is passionate about matching talented individuals with the right opportunities, ensuring a seamless hiring process for our clients.Salary: We offer an attractive salary package of approximately $65,000 per year, commensurate...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Seleccion It A tiempo completo

    International company Seleccion It, a world leader in its sector, seeks an experienced Computer Engineer for its development center and international support team in Madrid. This expert role involves planning, coordinating, and managing IT support activities with a focus on incident and problem management.About the RoleThis position requires an individual...


  • Madrid, Madrid, España A&O It Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at AO IT Group. In this role, you will be responsible for providing technical support for desktop computers, applications, and related technologies.


  • Madrid, Madrid, España Capital Recruit A tiempo completo

    Capital Recruit: Technical IT Infrastructure Support SpecialistWe are seeking a skilled Desktop and Network Support Technician to join our team within the Operations Division, Division 4 of Capital Recruit. The ideal candidate will have a strong background in IT infrastructure, including basic servers, networking systems, desktop security, remote cloud...

  • IT Support Specialist

    hace 1 semana


    Madrid, Madrid, España Toptalent A tiempo completo

    **Company Overview**Toptalent is a dynamic and creative team that values excellent customer service and innovation. We are looking for a skilled IT Support Specialist to join our team.Salary: The base salary for this position is between 2,700,000 HUF and 3,200,000 HUF per year, with an additional 22k HUF meal allowance after the third month.**Job...


  • Madrid, Madrid, España Kamro Ltd A tiempo completo

    About the RoleWe are seeking a skilled Technical IT Support Specialist to join our team at Kamro Ltd. This is an excellent opportunity for an experienced professional looking to take their technical skills to the next level.Job Summary: As a Technical IT Support Specialist, you will be providing essential technical support to clients, handling complex...

  • IT Support Specialist

    hace 7 días


    Madrid, Madrid, España Manpower Malta A tiempo completo

    Company Overview: Manpower Malta is a leading recruitment agency in the region, providing top talent to various industries. We are currently seeking an IT Support Specialist to join our client's team.


  • Madrid, Madrid, España Deploy A tiempo completo

    About the RoleDeploy is seeking a motivated and customer-oriented Technical Support Specialist to join our dynamic IT support team.


  • Madrid, Madrid, España A&O It Group A tiempo completo

    **Job Overview**A&O IT Group is a trusted global IT services provider delivering 'fully managed' IT solutions and cyber security services. With over 50 years of expertise, we offer an extensive global network while remaining privately owned.**Salary:** $80,000 - $110,000 per annum, depending on experience.**Job Description: Technical Support Specialist**We...


  • Madrid, Madrid, España A&O It Group A tiempo completo

    As a Desktop Support Specialist at A&O IT Group, you will play a crucial role in providing top-notch technical support to our customers. With over 50 years of expertise and an extensive global network, we deliver 'fully managed' IT solutions and cyber security services.Job SummaryWe are seeking an experienced and skilled Desktop Support Specialist to join...


  • Madrid, Madrid, España Madrid, Spain A tiempo completo

    Job DescriptionWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team in Madrid, Spain. As a Collaborative Support Specialist, you will be responsible for overseeing platform monitoring and ensuring compliance and quality of IT production activities related to Collaborative tools, such as Mail system (OnPrem & Online) and...


  • Madrid, Madrid, España Serbyte Servicios It A tiempo completo

    Job DescriptionWe are seeking a highly skilled User Support Specialist to join our team at Serbyte Servicios It. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About the RoleThe ideal candidate will have a strong background in end-user assistance and support of information...


  • Madrid, Madrid, España Manpower Malta A tiempo completo

    Company Overview:Manpower Malta is seeking a skilled IT Service Support Specialist to join their team. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and troubleshooting technical issues. Job Summary:The IT Service Support Specialist will be the primary point of contact for users in...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    About the RoleAt Empresa Reconocida, we are seeking an IT Production Support Specialist to join our Global Services team in Madrid, Spain.Job DescriptionWe are responsible for providing IT services to our clients in a secure and performant environment. This includes:Managing technical and functional incidents and problemsTesting and cross-checkingInteracting...

  • IT Support Specialist

    hace 2 días


    Madrid, Madrid, España A&O It Group A tiempo completo

    Role Overview:We are seeking an experienced IT Support Specialist to join our team as an End User Services Engineer. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers and their networked computers and peripherals.About the Role:The ideal candidate will have at least 4 years of...