RPG System Support Specialist

hace 1 día


Madrid, Madrid, España Cigna A tiempo completo

**About the Role**

Cigna Healthcare is seeking an experienced RPG System Support Specialist to join our IT Application team in Spain. This critical position ensures the seamless operation and maintenance of our backend application developed under the IBM iSeries systems.

The ideal candidate will have extensive experience in RPG, RPGLE, CL, and SQL programming on IBM iSeries platforms, as well as expertise in DB2 for iSeries, including SQL and embedded SQL programming. Strong problem-solving skills, analytical thinking, and excellent communication skills are essential for this role.

**Key Responsibilities**

  • Provide advanced technical support and resolve complex issues related to RPG applications.
  • Handle escalated incidents from L1 and L2 support teams, ensuring timely resolution and minimal disruption to business operations.
  • Conduct thorough analyses of recurring issues to identify root causes and implement permanent solutions.
  • Monitor Batch process and make necessary adjustments to optimize efficiency and reliability.
  • Coordinate full Release Management process.

**Required Skills and Qualifications**

  • Fluent in Spanish and English.
  • Work Permit in Spain required.
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Extensive experience in RPG programming on IBM iSeries platforms.
  • Experience with DB2 for iSeries, including SQL and embedded SQL programming.
  • Strong analytical thinking and problem-solving skills.

**Benefits**

Cigna Healthcare offers a competitive salary, estimated to be around €60,000 per year, depending on experience. The company is an equal opportunities employer and welcomes applicants from diverse backgrounds.

**What We Offer**

At Cigna Healthcare, we value teamwork, innovation, and customer satisfaction. As an RPG System Support Specialist, you will work collaboratively with developers, system administrators, and other IT teams to ensure cohesive system operations and project implementations. You will also have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.



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