Senior RPG System Support and Developer
hace 1 semana
About the Role: We are seeking an experienced Senior RPG System Support and Developer to join our Critical IT Application Team in Madrid, Spain. As a key member of our team, you will be responsible for ensuring the seamless operation and maintenance of our backend application developed under the IBM iSeries systems.
Main Responsibilities:
- Technical Support and Troubleshooting: Provide advanced technical support and resolve complex issues related to RPG applications.
- Incident Management: Handle escalated incidents from L1 and L2 support teams, ensuring timely resolution and minimal disruption to business operations.
- Root Cause Analysis: Conduct thorough analyses of recurring issues to identify root causes and implement permanent solutions.
- Performance Batch Monitoring: Continuously monitor Batch processes and make necessary adjustments to optimize efficiency and reliability.
- Release Management: Coordinate the full Release Management process.
- Rotative On Call support model.
Requirements:
- Fluent in Spanish and English.
- Work Permit in Spain is needed to apply for this role.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Extensive experience in RPG, RPGLE, CL, and SQL programming on IBM iSeries platforms.
- Database Management: Experience with DB2 for iSeries, including SQL and embedded SQL programming.
- Scripting and Automation: Familiarity with scripting languages such as CL (Control Language).
- Troubleshooting Skills: Proficient in diagnosing and resolving complex technical issues in a multi-tiered support environment.
- Analytical Thinking: Strong problem-solving skills with the ability to conduct detailed root cause analyses and implement effective solutions.
- Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders effectively.
- Team Player: Ability to work collaboratively within a team environment, sharing knowledge and supporting peers.
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