Senior RPG System Support and Developer

hace 1 semana


Madrid, Madrid, España Cigna Health And Life Insurance Company A tiempo completo

About the Role: We are seeking an experienced Senior RPG System Support and Developer to join our Critical IT Application Team in Madrid, Spain. As a key member of our team, you will be responsible for ensuring the seamless operation and maintenance of our backend application developed under the IBM iSeries systems.

Main Responsibilities:

  • Technical Support and Troubleshooting: Provide advanced technical support and resolve complex issues related to RPG applications.
  • Incident Management: Handle escalated incidents from L1 and L2 support teams, ensuring timely resolution and minimal disruption to business operations.
  • Root Cause Analysis: Conduct thorough analyses of recurring issues to identify root causes and implement permanent solutions.
  • Performance Batch Monitoring: Continuously monitor Batch processes and make necessary adjustments to optimize efficiency and reliability.
  • Release Management: Coordinate the full Release Management process.
  • Rotative On Call support model.

Requirements:
  • Fluent in Spanish and English.
  • Work Permit in Spain is needed to apply for this role.
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Extensive experience in RPG, RPGLE, CL, and SQL programming on IBM iSeries platforms.
  • Database Management: Experience with DB2 for iSeries, including SQL and embedded SQL programming.
  • Scripting and Automation: Familiarity with scripting languages such as CL (Control Language).
  • Troubleshooting Skills: Proficient in diagnosing and resolving complex technical issues in a multi-tiered support environment.
  • Analytical Thinking: Strong problem-solving skills with the ability to conduct detailed root cause analyses and implement effective solutions.
  • Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders effectively.
  • Team Player: Ability to work collaboratively within a team environment, sharing knowledge and supporting peers.


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