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Senior RPG System Support Specialist
hace 2 meses
About the Role
In this pivotal position as L3 RPG iSeries System Support & Senior Developer, you will be a key member of our IT Application team, ensuring the seamless operation and maintenance of our backend application developed under the IBM iSeries systems.
Key Responsibilities
- Provide advanced technical support and resolve complex issues related to RPG applications.
- Handle escalated incidents from L1 and L2 support teams, ensuring timely resolution and minimal disruption to business operations.
- Conduct thorough analyses of recurring issues to identify root causes and implement permanent solutions.
- Coordinate the full Release Management process.
- Work closely with developers, system administrators, and other IT teams to ensure cohesive system operations and project implementations.
- Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guidelines for reference and training purposes.
Requirements
To be successful in this role, you will need to possess:
Fluent Communication Skills
Fluent in Spanish & English.
Technical Expertise
Extensive experience in RPG, RPGLE, CL, and SQL programming on IBM iSeries platforms.
Database Management
Experience with DB2 for iSeries, including SQL and embedded SQL programming.
About Cigna
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Equal Employment Opportunity
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
