Senior RPG System Architect
hace 22 horas
About the Role
As a Senior RPG System Architect at Cigna Healthcare, you will play a critical part in ensuring seamless operation and maintenance of backend applications developed under IBM iSeries systems.
Key Responsibilities- Technical Leadership: Provide advanced technical support and resolve complex issues related to RPG applications, ensuring timely resolution and minimal disruption to business operations.
- Incident Management: Handle escalated incidents from L1 and L2 support teams, conducting thorough analyses of recurring issues to identify root causes and implement permanent solutions.
- Batch Process Optimization: Continuously monitor Batch process and make necessary adjustments to optimize efficiency and reliability.
- Release Management: Coordinate full Release Management process, collaborating with various teams to enhance application performance and reliability.
- Rotative On Call Support Model:
- Team Collaboration: Work closely with developers, system administrators, and other IT teams to ensure cohesive system operations and project implementations, maintaining comprehensive documentation of system configurations, procedures, and troubleshooting guidelines for reference and training purposes.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, advocates for better health through every stage of life. As a global health service company, we guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
We are an equal opportunities employer, committed to fostering a diverse and inclusive work environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and skills.
The estimated salary for this role is approximately $120,000 per year, depending on location and experience.
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