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Global Customer Support Expert for JTI
hace 1 semana
**About Us**
Teleperformance Greece is a leading provider of customer experience solutions. We share a common goal with JTI - Japan Tobacco International to deliver exceptional service and make our business innovative, sustainable, and the best in the industry.
**Job Summary**
We are seeking highly skilled Hungarian speakers to join our team as Global Customer Support Experts for JTI. As the primary point of contact for customer requests, you will represent one of the world's most esteemed companies in the tobacco industry.
**Responsibilities**
- Provide seamless customer experience through phone calls, emails, and chats.
- Respond to inquiries about JTI's products and resolve issues in a timely manner.
- Turn every customer into a happy customer by addressing their concerns professionally.
**Requirements**
- Fluency in Hungarian language.
- Very good use of English language (both written and spoken).
- Work experience as a customer support representative will be considered an asset.
- Highly developed communication skills and problem-solving mentality.
- Tech savviness and learning agility.
**What We Offer**
- A competitive monthly salary of €1,500 - €2,000 (depending on experience) + 2 extra salaries per year.
- Complete relocation support, including housing assistance.
- Refer-A-Friend program with great bonuses.
- Healthcare benefits and numerous other discounts.
- Fully remunerated training by certified instructors.
- State-of-the-art premises with relaxing break areas.
**Why Join Us?**
This is a fantastic opportunity to advance your career, develop strong experience and skills, and work for a multinational company representing one of the biggest brands worldwide.