Customer Support Specialist for Greece Opportunity
hace 2 días
Customer Support Career in Greece
">We are seeking a Slovak-speaking Customer Support Specialist to join our team in Greece. As a customer-focused professional, you will provide top-notch support to our clients while enjoying the Mediterranean lifestyle.
">About Our Client
">Our client is a leading outsourcing company with a global presence, serving 160 markets across 76 countries. They pride themselves on delivering exceptional Customer Care Services through continuous research and development, aiming to deepen their understanding of customers' needs and preferences.
">Your Role and Responsibilities
">As a Customer Service Agent, your primary task will be to handle customer inquiries with empathy and efficiency, collaborating closely with your team. You will be responsible for responding to end-users' requests via various contact channels (phone, email, chat). Key responsibilities include:
">- ">
- Maintaining strong customer relationships by addressing their questions and concerns promptly and professionally">
- Performing data entry tasks and utilizing software programs">
- Fostering a positive and collaborative team environment">
Requirements and Qualifications
">To excel in this role, you should possess:
">- ">
- Native or near-native proficiency in Slovak and English">
- Excellent communication and interpersonal skills">
- Time management and multitasking abilities">
- Flexibility in working hours and ability to work in shifts">
- Proficiency in software skills">
What We Offer
">We provide a comprehensive relocation package, including:
">- ">
- Flight tickets">
- 2 weeks of free accommodation">
- Agency support to find a new place to stay">
- Taxi service from the airport">
In addition, we offer:
">- ">
- Paid training to ensure you're up-to-date on products and procedures">
- In-house doctor and medical insurance">
- Excellent career advancement opportunities">
- An international working environment">
Estimated Salary: €25,000 - €35,000 per annum
">Please note that the salary range may vary based on individual qualifications and experience.
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