Customer Service Representative for Global Customer Support
hace 11 horas
Company Overview:
Our company, Blu Selection, is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Located in Lisbon, we offer a dynamic, open-minded, and multicultural environment with 82 different nationalities.
Salary: You can expect a competitive salary of €950 - €1,350 gross per month, depending on whether you choose to include free accommodation or not. This includes private health insurance directly after contract signature. Plus, enjoy up to 20-25% tax-free wage
Job Description: As a Customer Service Agent, your mission will be to support clients' activities by providing top-notch service to their customers. Key responsibilities include answering incoming queries, identifying issues, and providing solutions while ensuring high customer satisfaction. You'll also record data in our CRM system and provide ad-hoc support.
Required Skills and Qualifications:
- You must have a native level of German.
- A good level of English is highly valued.
- You should be motivated, reliable, and committed to your work in customer service.
- Ensuring high quality is essential for this role.
- You should possess excellent communication skills.
Benefits: We offer relocation support for international candidates, including reimbursement of initial flight expenses after 9 months, airport pick-up, and yearly two-way flight tickets back to your home country (within the EU). You'll also receive help with paperwork, opening a bank account, etc., upon arrival. Enjoy free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Others: This is an excellent opportunity to enter a development program within 6 months, gaining access to other opportunities within the company, from different projects to QA, Team Lead, or Supervisor roles. With us, you'll find a great place to work in a brand-new building, with top-notch facilities for a fun and comfortable environment. We're working with renowned worldwide brands across various industries, including Fashion, Online Marketing, Technologies, and Food.
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