Senior Technical Services and Training Manager

hace 2 días


Madrid, Madrid, España Johnson Controls A tiempo completo

Unlock a rewarding career with Johnson Controls, a global leader in transforming environments where people live, work, learn, and play. As our Senior Technical Services and Training Manager for Special Hazards EMEA, you will lead a team that provides exceptional product training, technical support, field services, and audits to customers across the region.

About the Role

We are seeking an experienced professional to develop and implement strategies for evolving training materials, prioritizing activities around field service and audit, and delivering market-leading levels of technical support to our customer base. This role requires strong leadership skills, excellent communication, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities
  • Manage a multi-skilled team to deliver high-quality training, technical support, and field services to customers.
  • Develop and implement individual development plans for team members to enhance their functional performance.
  • Coordinate daily continuity within the department, handle expenses reports, and monitor technical support levels.
  • Translate general EMEA Services goals into specific training services actions and goals.
  • Co-responsible for training services, service level, and capacity planning.
What We Offer

We offer a competitive salary of $120,000 - $150,000 per year, depending on your qualifications and experience. Our benefits package includes job stability, training opportunities, and a chance to develop professionally in a dynamic environment. Join us and make a difference in shaping the future of our company.

About Us

Johnson Controls is a global company that transforms the environments where people live, work, learn, and play. With over 105,000 experts in more than 150 countries, we have been innovating for over 130 years. Our mission is to drive the outcomes that matter most, protecting the environment while delivering exceptional solutions to our customers.



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