Technical Consultant

hace 3 semanas


Madrid, Madrid, España Swift A tiempo completo

About the Role
As a Technical Consultant - Support and Care Services at Swift, you will operate in a low to medium complex business and technical environment in a selected market supported by our company. Your responsibilities will include coordinating for Care Services delivery, delivering technical assistance aligned with Care deliverables, and documenting and resolving technical problems. You will also assist clients with product upgrades, patches, and new releases, and provide expert advice and technical solutions tailored to the client’s specifications. Key aspects of this role include Collaboration and Communication, where you will work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met. You will also be responsible for Training and Documentation, developing and delivering training sessions to clients on the use and maintenance of Swift products, and ensuring all technical documentation is up-to-date and accessible to clients and team members.



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