Customer Service Expert in Dutch

hace 21 horas


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Teleperformance Spain, a leading provider of customer experience management services, is seeking highly skilled professionals to join their team. With over 4,700 employees across 10 sites in Spain, the company prioritizes job satisfaction and a great work environment.

About Teleperformance

We operate globally, supporting major international companies with our expertise in customer service and contact centre business process outsourcing. Our mission is to make our employees proud to work for Teleperformance through job satisfaction and a positive work environment.

Job Details

This full-time position offers a competitive salary of 20,555.97€ gross/year. The role involves working from Monday to Friday, 9:00 to 18:00, in a hybrid working model. Employees can expect relocation support, including one week of initial training, and ongoing coaching for personal and professional development.

Responsibilities
  • Provide frontline service to customers and direct calls to the appropriate department
  • Answer customer queries efficiently and effectively
  • Maintain high standards of customer focus and quality

To excel in this role, you will need a native level of Dutch, fluency in English, and at least two years of customer service experience. Proactive individuals with excellent communication skills and time management abilities are ideal candidates.

Benefits

This permanent contract comes with a comprehensive benefits package, including:

  • A competitive salary
  • Relocation support
  • One week of initial training
  • Ongoing coaching for personal and professional growth

In addition, as a Teleperformance employee, you will be part of an international business casual environment with opportunities for social arrangements and personal development.



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