Desktop Support Specialist
hace 23 horas
Civil Recruit is seeking a highly skilled Desktop Support Specialist to join our team. This is a full-time role that requires a strong technical background and excellent communication skills.
About the Role:
- Provides complex technical support for end-users, including desktop, software, and hardware installation, support, and distribution.
- Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software, and hardware technologies.
- Coordinates schedules and technical work order instructions for contracted labor for installations, moves, adds, and changes within the desktop computing environment.
- Responsible for partnering with business units supported to understand the business impact of support issues.
About You:
- High School diploma or equivalent required; Bachelor's degree in Computer Science preferred.
- 3-5 years of experience with desktop and server platforms.
- Certifications issued by Microsoft, Apple, or CompTIA are a plus.
- Excellent problem-solving and critical thinking abilities.
- Great customer service skills.
Salary: $55,000 - $65,000 per year, depending on experience.
Benefits: Competitive benefits package, including health insurance, retirement plan, and paid time off.
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