Technical Business Solutions Specialist
hace 4 semanas
Job Overview
Fully remote position available for a Technical Business Solutions Specialist.
We are looking for an experienced individual contributor who can work independently and in teams to develop and manage the direction of integrations and technical account projects by interacting with customers and understanding their needs.
The ideal candidate will have at least 3 years' experience in integration and technical project management, good understanding of technology behind APIs, knowledge of tools like Jira, OpenSearch and POSTMAN, and basic knowledge about development and release cycles.
Responsibilities:
- Developing and managing the direction of integrations and technical account projects.
- Assisting clients with their queries, troubleshooting their issues, and guiding them through the integration and game launch process.
- Attending calls and meetings as required according to the client's needs.
- Consulting and coordinating with operational, compliance, development and product personnel to clarify intent, identify matters, and suggest a course for the client and the product.
- Upholding the quality of the process in question such that it meets or even exceeds various quality parameters set.
- Working closely with sales and account management teams to win new business and increase sales to existing customers.
- Ensuring continuous communication, both horizontally and vertically.
Requirements:
- At least 3 years' experience in administration and coordination of projects and tasks.
- Customer service orientated.
- Good understanding of technology behind APIs.
- Knowledge of tools like Jira, OpenSearch and POSTMAN.
- Basic knowledge about development and release cycles.
- Communicative, structured, analytical and organised.
- Driven, determined and able to take initiative.
- Fluent in spoken and written English.
What We Offer:
- A competitive salary of approximately $80,000 per year, depending on location and experience.
- A dynamic and flexible work environment with opportunities for growth and development.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- The chance to work with a leading gaming entertainment supplier in a rapidly growing industry.
About Us:
Play'n GO is a pioneer in the online gaming industry, committed to entertaining and safe gaming experiences. We believe in well-regulated gaming and player safety, and we strive to set the standard for our industry.
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