Customer Service Specialist

hace 1 semana


Tres Cantos, Madrid, España Nutreco A tiempo completo

About the Role

As a Customer Service Specialist at Nutreco, you will play a key role in delivering exceptional customer experiences and driving business growth. We are seeking a skilled professional to join our team and provide outstanding service to our customers.

Job Responsibilities

  • Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Manage customer relationships, building trust and rapport through regular communication and proactive issue resolution.
  • Collaborate with internal teams to ensure seamless order processing, data management, and customer satisfaction.
  • Contribute to continuous improvement initiatives, identifying areas for process optimization and implementing changes to enhance customer experience.

What You Need to Succeed

  • 3+ years of experience in customer-facing roles, preferably in a similar industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  • Proficiency in using technology to manage customer interactions and data.

About Us

Nutreco is a global leader in animal nutrition and aquafeed, dedicated to feeding the future by providing innovative solutions that support the well-being of animals, people, and the planet.

Benefits

  • A competitive salary range of €45,000 - €65,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career progression.

We Are Looking For

A motivated and customer-focused individual who shares our passion for delivering exceptional service and driving business growth. If you have a strong work ethic, excellent communication skills, and a willingness to learn and adapt, we encourage you to apply for this exciting opportunity.



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