Groups and Rooming Coordinator
hace 4 semanas
We are seeking a highly organized and detail-oriented Groups, Billing and Rooming Coordinator to join our pre-opening team at SLS Barcelona. As a key member of our sales and operations team, you will be responsible for managing group bookings, handling billing processes, and coordinating room assignments.
Key Responsibilities
• Coordinate all group reservations and serve as the main point of contact for group organizers, ensuring all requirements and preferences are met or exceeded.
• Manage room blocks and monitor group reservations to ensure accurate and timely updates.
• Prepare and distribute rooming lists to relevant departments, ensuring all special requests are handled and details are accurate and up to date.
• Prepare and process group billing, reviewing and verifying all charges.
• Provide exceptional customer service, addressing any concerns or issues promptly.
Requirements
• Degree in Hotel Management or related field.
• +2 years of experience in hospitality/luxury Events or Sales department.
• Ability to multitask, work in a fast-paced environment, and have a high-level attention to detail and organizational skills.
• Excellent verbal and written communication skills. Fluent in Spanish and English.
• Ability to work in a team environment and provide feedback and support to all departments as required.
About Us
SLS Barcelona is a five-star urban resort of extraordinary experiences, bringing a new variety of seaside glamour, indulgence, and excellence to Barcelona's waterfront district of Port Forum. We offer an array of exclusive amenities, including rooftop dining and bars, three inviting swimming pools, and a spacious 800 square-meter ballroom with abundant natural light.
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