Strategic Business Partner

hace 4 días


Barcelona, Barcelona, España Advanced Accelerator Applications (Italy) - S... A tiempo completo

**About the Role**

The Strategic Business Partner for Patient Experience drives and ensures that demand is captured from business and collaborates with other functions to ensure quality services are delivered to stakeholders as per agreed service descriptions. This role contributes to the organization's strategy and implements objectives with technology strategy development, solution discovery, service, risk, and relationship management.

**Key Responsibilities:**

  • Drive forward thinking and innovation within business regarding tech-driven business capabilities and processes, leading conversations with a consulting mindset together with other IT TT functions.
  • Accountable for program, project & product delivery to the business.
  • Partner with business to drive business transformation, programs enabled by technology, co-own transformation outcomes.
  • Measure and drive business value of transformation initiatives underpinned by programs, projects, products.
  • Improve the 'ease of engagement' with IT TT for the business.
  • Support the business to understand their choices to manage technology costs.

**Requirements and Qualifications:

This position requires experience with customer engagement platforms like Salesforce; Contact center experience including any telephony platforms like Genesys and System integration. Influencing without authority and Relationship Management skills.

**Compensation and Benefits:

We offer an estimated annual salary of €60,000 - €80,000 depending on experience. The company provides comprehensive benefits package including health insurance, retirement plan and generous paid time off.

**Job Context:

This role is part of Advanced Accelerator Applications (Italy) - S.p.A. and will be located in Barcelona, Spain. The ideal candidate will have a strong understanding of technology-enabled business capabilities and processes, with experience in driving business transformation and managing relationships with key stakeholders.



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