Technical Support Manager with English Language Expertise
hace 4 semanas
Job Title: Technical Support Manager with English Language Expertise
About the Role:
We are seeking a highly skilled Technical Support Manager with expertise in English language to join our global team. As a Technical Support Manager, you will be responsible for managing a team of support engineers, providing world-class technical support to clients, and ensuring customer satisfaction.
Your Key Responsibilities:
- Manage a team of 6-12 support engineers, their performance, and career development.
- Work closely with services and account teams to ensure all issues are handled effectively to meet sales and services goals.
- Deliver superior-quality support services to our customers and partners.
- Ensure customer satisfaction while working alongside a highly talented and collaborative global team.
Requirements:
- Strong organizational skills.
- Excellent communication skills.
- Ability to establish and maintain excellent relationships across various internal and external roles.
- Excellent customer service and management skills.
What We Offer:
We offer a dynamic and collaborative work environment, opportunities for career growth and development, and a competitive compensation package.
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