German Language Technical Support Expert

hace 2 días


Barcelona, Barcelona, España Language Matters A tiempo completo

Technical Support Specialist Opportunity

We are seeking a highly skilled Technical Support Specialist with fluent German and English to provide exceptional customer support to our international clients.

Your Key Responsibilities:

  • Provide accurate and timely technical support to German-speaking customers via various communication channels.
  • Collaborate with distributors, partners, resellers, subcontractors, and engineers to resolve product-related issues and queries.
  • Enter information into the call management database and escalate calls as necessary.

About You:

To succeed in this role, you should have excellent communication skills, previous experience in a similar technical support position, and the ability to work independently as part of a team.

Requirements:

  • Fluent German and English language skills (written and spoken)
  • Previous experience in IT support services, helpdesk, technical support, or customer service
  • Solid knowledge of Microsoft operating systems
  • Strong interpersonal skills and the ability to work independently

Language Matters is an employment agency acting on behalf of our client in this vacancy, and we look forward to reviewing your application.



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