German Language Tech Support Specialist
hace 1 mes
We are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and troubleshooting.
Your Key Responsibilities:- Provide first-level support to clients via phone, email, and chat
- Handle IT requests and issues, including troubleshooting and root cause analysis
- Collaborate with client's second-level service organizations and external service providers
- Support clients in the operation of user systems and peripheral devices
- C1 or above German language skills
- Very good English language skills
- Experience in 1st- or 2nd-level IT support, ideally in larger environments
- Good IT knowledge, especially of Windows 10, Office 365, and MS Teams
- Analytical approach to complex issues
- Experience in ITSM ticket systems (ideally in ServiceNow)
- Knowledge of processes according to ITIL V4
- Excellent base salary and benefits
- Relocation bonus as well as seniority bonuses after 6 and 12 months
- Opportunity to work in a multicultural team
- Vibrant and sunny working location in one of the coolest cities in the world
- Growth progression opportunities
-
German Language Tech Support Specialist
hace 1 mes
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and...
-
German Language Tech Support Specialist
hace 1 mes
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and...
-
German Language Tech Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Tech Support Advisor to join our team at German-World, Inc. in Barcelona. As a key member of our Service Desk team, you will provide first-level technical support to our clients via phone, email, and chat.Your Role:Provide technical support to clients via phone,...
-
German Language Tech Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Tech Support Advisor to join our team at German-World, Inc. in Barcelona. As a key member of our Service Desk team, you will provide first-level technical support to our clients via phone, email, and chat.Your Role:Provide technical support to clients via phone,...
-
German Language Technical Support Expert
hace 2 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoTechnical Support Specialist OpportunityWe are seeking a highly skilled Technical Support Specialist with fluent German and English to provide exceptional customer support to our international clients.Your Key Responsibilities:Provide accurate and timely technical support to German-speaking customers via various communication channels.Collaborate with...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España German-World, Inc A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at German-World, Inc. As a key member of our Customer Care Team, you will be responsible for providing exceptional support to our clients in German and English.Key ResponsibilitiesProvide timely and effective support to clients via email and live chatCollaborate with...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España German-World, Inc A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at German-World, Inc. As a key member of our Customer Care Team, you will be responsible for providing exceptional support to our clients in German and English.Key ResponsibilitiesProvide timely and effective support to clients via email and live chatCollaborate with...
-
German Language Specialist
hace 4 semanas
Barcelona, Barcelona, España Welocalize A tiempo completoJob Title: German Language SpecialistJob Summary: We are seeking a highly skilled German language specialist to join our team as an AI Relevance Analyst. As a German language specialist, you will play a crucial role in analyzing and improving AI-driven online advertising platforms.Key Responsibilities:Analyze and improve AI-driven online advertising...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support Specialist - Operations ExpertJob Summary:We are seeking a highly skilled German Customer Support Specialist - Operations Expert to join our team at German-World, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients in Germany, ensuring seamless...
-
Barcelona, Barcelona, España Team A tiempo completoJob Title: Phone Support Specialist with German Language SkillsWe are seeking a highly skilled Phone Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Swiss...
-
Barcelona, Barcelona, España Team A tiempo completoJob Title: Phone Support Specialist with German Language SkillsWe are seeking a highly skilled Phone Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Swiss...
-
German Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support SpecialistWe are seeking a highly skilled German Customer Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients in Germany.Responsibilities:Verification Operations: Process license, insurance, and...
-
German Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support SpecialistWe are seeking a highly skilled German Customer Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients in Germany.Responsibilities:Verification Operations: Process license, insurance, and...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Ingram Micro, Inc. A tiempo completoJob SummaryIngram Micro is a leading global technology distributor that provides a wide range of services and solutions to its customers. We are currently seeking a highly skilled Customer Support Specialist - German Language Expert to join our team. About the RoleThis is a fantastic opportunity for a motivated and customer-focused individual to work with...
-
German Language Customer Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoCustomer Service Representative - German SpeakerLanguage Matters is seeking a highly skilled Customer Service Representative to join our team. As a German-speaking customer service representative, you will be the first point of contact for clients, answering calls and emails in a timely and professional manner. Your responsibilities will include:•...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support SpecialistAbout the Role:We are seeking a highly skilled German Language Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Verification...
-
German Language Specialist
hace 4 semanas
Barcelona, Barcelona, España Welocalize, Inc. A tiempo completoWelocalize, Inc. is seeking a highly skilled German Language Specialist to join our team of experts in Barcelona, Spain.The ideal candidate will have native-level fluency in German and excellent understanding and use of English. They will be responsible for analyzing and improving AI-driven online advertising platforms, working with data in German and...
-
German Language Research Specialist
hace 4 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoGerman Speaking Research ConsultantA unique opportunity has arisen for a highly skilled German speaking Research Consultant to join our team at Language Matters in Central London. As a remote worker, you will have the flexibility to work from anywhere in the UK, while still being part of a dynamic and established management consultancy.Key...
-
German Language Research Specialist
hace 4 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoGerman Speaking Research ConsultantA unique opportunity has arisen for a highly skilled German speaking Research Consultant to join our team at Language Matters in Central London. As a remote worker, you will have the flexibility to work from anywhere in the UK, while still being part of a dynamic and established management consultancy.Key...
-
Technical Support Specialist with German Language Skills
hace 3 semanas
Barcelona, Barcelona, España TOPTALENT A tiempo completo**Job Title:** Technical Support Specialist with German Language Skills**Job Summary:** We are seeking a highly skilled Technical Support Specialist with German language expertise to join our team at TOPTALENT. As a Technical Support Specialist, you will be responsible for providing 1st level IT support to our clients via phone, mail, and chat or via...