German Customer Support Specialist
hace 2 días
We are seeking a highly skilled German Customer Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients in Germany.
Responsibilities:- Verification Operations: Process license, insurance, and business registrations submissions to confirm alignment with our quality guidelines for new reviews and recertifications.
- Reactive Support: Provide reactive phone and/or email support for live advertisers.
- Product Operations: Examine reviews to confirm compliance with guidelines and publish or deny; evaluate escalated photo submissions where language-specific support is required; process Google Guarantee claims per qualification guidelines.
- Quality Monitoring and Improvement Operations: Review live provider quality results and work with partners to improve performance.
- Provider Support and Retention: Collaborate with providers to improve leads results and at-risk and provider churn reporting to evaluate and support retention operations.
- Native Level of German.
- Ability to speak and write English fluently.
- Experience in a fast-paced, scaled operations environment.
- Experience working in a call center environment.
- Experience working in a customer-facing role.
- Extremely high attention to detail and strong organizational skills.
- Structured communicator, both written and spoken.
- Ability to produce high-quality work under strict deadlines.
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel.
- Ability to work independently and complete day-to-day tasks with minimal supervision.
- Bachelor's degree in Business.
- 2+ years of experience in similar fields: working with legal teams, trust & safety, vetting or similar.
- Experience working with local legislation or government entities.
- Familiarity with home services, such as plumbing, locksmiths, electrical etc.
- Full-time position (39 hours/week)
- Hybrid working model in Barcelona
- Permanent Contract
- Taxes between 20-24%
- Relocation package including: flight ticket, accommodation in a nice individual studio, support with a private Health Insurance, intense specific sales training, a permanent presence of coaches who will facilitate your personal and professional development, established career path to grow within the project, continuous training and certifications, bi-weekly, monthly or quarterly contests, employment with the world's largest provider of contact center services, excellent work environment, great colleagues, social arrangements and personal development
-
Customer Support Specialist
hace 2 días
Barcelona, Barcelona, España German-World, Inc A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at German-World, Inc. As a key member of our Customer Care Team, you will be responsible for providing exceptional support to our clients in German and English.Key ResponsibilitiesProvide timely and effective support to clients via email and live chatCollaborate with...
-
Customer Support Specialist
hace 2 días
Barcelona, Barcelona, España German-World, Inc A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at German-World, Inc. As a key member of our Customer Care Team, you will be responsible for providing exceptional support to our clients in German and English.Key ResponsibilitiesProvide timely and effective support to clients via email and live chatCollaborate with...
-
German Customer Support Specialist
hace 2 días
Barcelona, Barcelona, España Kulturetalent - Global Talent A tiempo completo{"title": "Customer Support Specialist - German", "description": "Are you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and problem-solving? We're seeking a highly skilled German-speaking Customer Support Specialist to join our dynamic team in Barcelona. **Key Responsibilities:** * Provide top-notch...
-
German Customer Support Specialist
hace 2 días
Barcelona, Barcelona, España Kulturetalent - Global Talent A tiempo completo{"title": "Customer Support Specialist - German", "description": "Are you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and problem-solving? We're seeking a highly skilled German-speaking Customer Support Specialist to join our dynamic team in Barcelona. **Key Responsibilities:** * Provide top-notch...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - German LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist - German Language. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in Germany and other German-speaking countries.Key...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - German LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist - German Language. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in Germany and other German-speaking countries.Key...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - German LanguageWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German Language. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - German LanguageWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German Language. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - German LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist in German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.Key...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - German LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist in German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.Key...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
-
German Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide...
-
German Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España KultureTalent - Global Talent A tiempo completoCustomer Support Specialist - GermanWe are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist - German. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide...
-
German Customer Support Specialist
hace 2 días
Barcelona, Barcelona, España Digital Gravity Ltd A tiempo completoJob Title: German Customer Support SpecialistAt Digital Gravity Ltd, we are seeking a highly skilled German Customer Support Specialist to join our team. As a key member of our customer experience management team, you will be responsible for providing exceptional support to our clients in Germany.Responsibilities:Verification Operations: Process license,...
-
German Customer Support Specialist
hace 2 días
Barcelona, Barcelona, España Digital Gravity Ltd A tiempo completoJob Title: German Customer Support SpecialistAt Digital Gravity Ltd, we are seeking a highly skilled German Customer Support Specialist to join our team. As a key member of our customer experience management team, you will be responsible for providing exceptional support to our clients in Germany.Responsibilities:Verification Operations: Process license,...