Technical Support Manager with Multilingual Expertise
hace 4 semanas
At PTC, we're revolutionizing the way companies create, operate, and service products. As a Technical Support Manager, you'll play a key role in delivering superior-quality support services to our customers and partners.
As a member of our global support organization, you'll collaborate with support managers worldwide to provide world-class technical support. Your primary focus will be managing 6-12 support engineers, their performance, and career development.
Key responsibilities include:
- Managing workload and setting work capacity expectations
- Ensuring KPIs are met and core business processes are executed according to standards
- Providing technical or procedural directions and interacting with customers and internal teams
- Running regular case and metric review meetings
- Communicating customer issue status and overall health internally
Requirements include:
- Strong organizational skills
- Excellent communication skills
- Willingness to travel occasionally
- Ability to establish and maintain excellent relationships across various internal and external roles
- Fluent in English (written/spoken) and additional languages (German, French) are a plus
PTC is a leader in IoT technology, and we're committed to innovation and work-life balance. If you're passionate about problem-solving and customer satisfaction, we'd love to hear from you.
-
Barcelona, Barcelona, España Arena A tiempo completoJob Title: Technical Support Manager with English Language ExpertiseAbout the Role:We are seeking a highly skilled Technical Support Manager with expertise in English language to join our global team. As a Technical Support Manager, you will be responsible for managing a team of support engineers, providing world-class technical support to clients, and...
-
Barcelona, Barcelona, España Engineeringuk A tiempo completoJob Title: Account Health Support Specialist with Multilingual ExpertiseJob Description:At Amazon, we're committed to providing our customers with the best possible experience. As an Account Health Support Specialist, you'll play a crucial role in ensuring our sellers are compliant with our policies and providing top-notch support to our customers. You'll be...
-
Barcelona, Barcelona, España Arena A tiempo completoTransforming the world, one customer at a time. At PTC, we're leading the way in digital transformation, and we're looking for a Technical Support Manager with English language expertise to join our team.As a Technical Support Manager, you'll be responsible for managing a team of support engineers, providing world-class technical support to our customers,...
-
Technical Support Manager With English Language Expertise
hace 4 semanas
Barcelona, Barcelona, España Arena A tiempo completoJob Title: Technical Support Manager With English Language ExpertiseAbout the Role:We are seeking a highly skilled Technical Support Manager to join our team at Arena. As a Technical Support Manager, you will be responsible for managing a team of support engineers, providing world-class technical support to our clients, and ensuring customer...
-
Pdm Support Specialist with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Ptc A tiempo completoTransforming the Future of InnovationAt PTC, we're revolutionizing the way companies create, operate, and service products. As a Pdm Support Specialist with Multilingual Expertise, you'll play a crucial role in delivering superior-quality support services to our customers and partners.Your Key Responsibilities:Provide technical assistance to customers,...
-
Barcelona, Barcelona, España Empresa Reconocida A tiempo completo**Job Title:** Customer Support Manager Role with Technical ExpertiseLocation: [Unknown Location]Salary Estimate:$120,000 - $180,000 per yearAbout the JobAt Empresa Reconocida, we are seeking a highly skilled Customer Support Manager to lead our customer support team. This role is responsible for managing the day-to-day activities of the support team,...
-
Customer Support Specialist with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide. Our company values diversity and welcomes individuals from all backgrounds, fostering an inclusive workplace...
-
Barcelona, Barcelona, España PTC A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Manager to join our team. As a key member of our global support organization, you will be responsible for providing world-class technical support to our clients and collaborating with support managers worldwide.
-
Customer Support Specialist with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout the RoleCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Key ResponsibilitiesCollaborate with consumers to answer product information...
-
Customer Support Specialist with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout CPM InternationalWe are a global company with a presence in over 30 countries, offering multilingual support tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Key ResponsibilitiesAs a Customer Support Agent, you will be responsible for providing an outstanding...
-
Customer Service Representative with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout CPM International: A Global Leader in Customer ServiceJob SummaryWe are seeking a highly skilled Customer Service Representative with multilingual expertise to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving complex technical issues, and ensuring a...
-
Barcelona, Barcelona, España CPM A tiempo completoUnlock Your Career in Customer SupportCPM International, a global leader with a presence in over 30 countries, seeks a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This role offers the opportunity to work with diverse clients worldwide, providing multilingual support and driving customer satisfaction.
-
Barcelona, Barcelona, España Babel Profiles A tiempo completoEmbark on a rewarding career as a Customer Support Specialist at Babel Profiles, where you will play a pivotal role in delivering exceptional experiences to business clients.A rapidly growing company in the corporate travel industry, we provide innovative, tech-driven services for managing and booking travel. Our strong growth and recognition in the market...
-
Customer Service Representative with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoCustomer Service Representative RoleCpm International is a global company with a presence in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide. We celebrate diversity and welcome everyone, embracing...
-
Customer Service Representative with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoWe are CPM International, a global company with a presence in over 30 countries. Our mission is to provide multilingual support to our diverse markets, focusing on customer service, sales, and technical support solutions. We celebrate diversity and welcome everyone to our inclusive workplace. Our Client is a well-known brand that offers hygiene, health, and...
-
Barcelona, Barcelona, España CPM A tiempo completoAbout CPM InternationalAs a global company, we pride ourselves on our diverse markets and multilingual support in various languages. We focus on customer service, sales, and technical solutions for clients worldwide.Our CultureWe celebrate diversity and welcome everyone. Our accessible workplace fosters inclusion and empowers you to bring your whole self to...
-
Customer Support Representative with Multilingual Expertise
hace 4 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Amadeus. As a key member of our customer care team, you will be responsible for providing exceptional support to our global customers in the hospitality industry.Main ResponsibilitiesMaintain high levels of verbal and written customer supportProvide efficient...
-
Barcelona, Barcelona, España Cpm International A tiempo completoAbout UsCpm International is a global company present in over 30 countries, providing multilingual support tailored to diverse markets. We focus on customer service, sales, and technical solutions for clients worldwide.Our ClientWe partner with leading hygiene, health, and nutrition brands that people trust globally. Our client shares our relentless pursuit...
-
Technical Support Specialist for Multilingual Markets
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoRole OverviewAt CPM International, we are seeking a skilled Technical Support Specialist to join our dynamic and multicultural team. As a Technical Support Agent for the Italian Market, you will provide multilingual support to clients worldwide, focusing on customer service, sales, and technical support solutions.Key Responsibilities• Respond to client...
-
Strategic HR Manager with Multilingual Expertise
hace 7 días
Barcelona, Barcelona, España Talent Search People A tiempo completoCompany Overview: At Talent Search People, we're committed to connecting exceptional talent with leading organizations. Our latest opportunity is for a skilled HR Manager who will play a vital role in shaping our client's human resource strategy.Job Description: As an HR Manager, you will serve as the bridge between management and employee relations,...